Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Scenic - Luxury Cruises & Tours arvostelut

FS

Flora Stohr

Scenic - Luxury Cruises & Tours Vahvistettu

Gold Coast

1 year ago

Mitä Flora Stohr sanoi Scenic - Luxury Cruises & Tours:

The staff were excellent most of the time

We were disappointed with our cabin. I should have been informed of the standard room as in my cruise details we were informed of a balcony to enjoy wine while we were cruising. There were no rooms...

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Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

1 year ago

Thanks for your feedback and we are disappointed to hear that your experience didn’t meet our high standards. Your feedback is very important and will share your comments with our Customer Care team for further review.

Tuotearvostelut

Ostopäivä: 02/05/2025

0

EM

Ellie M

Scenic - Luxury Cruises & Tours Vahvistettu

Leeming

1 year ago

Mitä Ellie M sanoi Scenic - Luxury Cruises & Tours:

Enjoyable short river cruise with daily excursions & nightly entertainment

All staff were professional and courteous, always ready with a smile or conversation if engaged. In particular, as we had a group of 7, we were accommodated at each meal to all be together, which...

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Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

1 year ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Tuotearvostelut

Ostopäivä: 21/05/2025

0

DT

deSales T

Scenic - Luxury Cruises & Tours Vahvistettu

Benalla

1 year ago

Mitä deSales T sanoi Scenic - Luxury Cruises & Tours:

Scenic Cruises are top value for money that can't be beat be beat

Your staff are highly professional, very friendly and willing to serve. There was never a time when I needed assistance that my request was delayed or refused. I am particularly grateful to Alex,...

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Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

1 year ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Tuotearvostelut

Ostopäivä: 12/05/2025

0

GC

Gregory C

Scenic - Luxury Cruises & Tours Vahvistettu

Geelong

1 year ago

Mitä Gregory C sanoi Scenic - Luxury Cruises & Tours:

River cruising. Gotta love it.

The service onboard is fantastic and well above expectations. How they remember everyone's names I do not know but they do and it is such a nice touch being addressed by name. The staff made the...

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Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

1 year ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Tuotearvostelut

Ostopäivä: 12/05/2025

0

RW

Rodney & Lyn Woodward

Feefo Verified

Bonython ACT 2905

1 year ago

Mitä Rodney & Lyn Woodward sanoi Scenic - Luxury Cruises & Tours:

Another wonderful and memorable Scenic Cruise

You cannot single out any one person as all staff from the bottom to the top are just amazing and all go out of their way to ensure you have a memorable and relaxing holiday.

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

1 year ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Tuotearvostelut

Ostopäivä: 13/05/2025

0

Luotettu asiakas

Feefo Verified

1 year ago

A Very Memorable Holiday With A Difference

Scenic Jewel spaceship service and people were fantastic and very engaging from the captain down, but the Scenic Jade crew were more withdrawn.

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

1 year ago

Thanks for sharing your thoughts with us. We’re glad to hear you enjoyed the journey and we appreciate your helpful feedback. Your comments will be shared with our team as we continue to enhance our guest experience.

Tuotearvostelut

Ostopäivä: 07/05/2025

0

Luotettu asiakas

Feefo Verified

1 year ago

Our Amazing Journey from Budapest to Amsterdam.

They were all very professional and friendly. Brilliant. Top class service.

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

1 year ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Tuotearvostelut

Ostopäivä: 07/05/2025

0

Luotettu asiakas

Feefo Verified

1 year ago

The staff on our cruise were on the whole fantastic. Service was great. Our butler didn’t seem to be enjoying his job much unlike the other staff.

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

1 year ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Tuotearvostelut

Ostopäivä: 06/05/2025

0

Luotettu asiakas

Feefo Verified

1 year ago

Scenic Cruise from Hell

People very good, processes very poor, with focus on ship movements rather than guest well-being. Disappointed a broken glass was left in my room for half a day even though 3 different staff attended...

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Tuotearvostelut

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

1 year ago

Thank you for sharing your experience with us. We’re truly disappointed to hear that your Scenic journey didn’t meet our high standards, as delivering a seamless journey for guests is always our goal. We take your feedback very seriously and will share this with our Customer Care team for review. Please know that we’re committed to learning from all feedback to improve our guest experience.

Ostopäivä: 03/05/2025

0

BH

Bruce H

Feefo Verified

Tylden

1 year ago

Mitä Bruce H sanoi Scenic - Luxury Cruises & Tours:

Great Cruise but you should know this

Without exception all the crew were thoughtful, pleasant and did their very best to excel

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

1 year ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Tuotearvostelut

Ostopäivä: 21/04/2025

0