Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Santa Claus Trips arvostelut

Näytetään kaikki 1,403 arvostelua

Mrs Glendinning

Feefo Verified

GBR

21 days ago

Mitä Mrs Glendinning sanoi Santa Claus Trips:

Friendly, helpful and knowledgeable

Friendly, helpful and knowledgeable. Easy to contact and got a good package

Paula Hume

Santa Claus Trips

1 day ago

Dear Mrs Glendinning We are so pleased to hear that you found our team to be friendly, helpful, and knowledgeable. It's wonderful to know that you had an easy experience contacting us and that we were able to provide you with a good package. We truly appreciate your positive feedback. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mrs Green

Feefo Verified

GBR

27 days ago

Mitä Mrs Green sanoi Santa Claus Trips:

Highly recommended

I Recently booked a day trip through Santa Claus Trips and the agent Samantha was very helpful and knowledgeable. I didnt feel rushed to book and my calls were always followed up with an email so I...

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Paula Hume

Santa Claus Trips

1 day ago

Dear Mrs Green, We are delighted to hear that your experience booking a day trip with us was so positive. It's wonderful to know that Samantha was able to provide you with excellent assistance and that you found the process straightforward. We appreciate you highlighting the efficiency of our follow-ups, and we're glad you feel confident in reaching out should you require any further information. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mr Cross

Feefo Verified

28 days ago

Mitä Mr Cross sanoi Santa Claus Trips:

Friendly and helpful

Very knowledgeable and friendly helpful

Paula Hume

Santa Claus Trips

1 day ago

Dear Mr Cross It's wonderful to hear that you had such a positive experience with our team. We're delighted that you found our staff to be knowledgeable, friendly, and helpful. Your feedback is greatly appreciated. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Ms Bevan

Feefo Verified

GBR

1 month ago

Mitä Ms Bevan sanoi Santa Claus Trips:

Friendly, helpful and knowledgeable.

Very accommodating to changing considerations. Knowledgeable delivery of packages. Very swift responses. I felt reassured that as much as being done to assist me find and secure the right trip for...

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Paula Hume

Santa Claus Trips

1 day ago

Dear Ms Bevan We are so pleased to hear about your positive experience and that we were able to assist you in finding the right trip for your family. It's wonderful to know that our team was accommodating and provided swift responses. We truly appreciate your feedback. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Luotettu asiakas

Feefo Verified

1 month ago

Amazing service

Fantastic all around, very helpful and went above and beyond to make sure I got the experience I wanted that best suit me.

Paula Hume

Santa Claus Trips

1 day ago

Good Afternoon Thank you for sharing your feedback. We are so pleased to hear that you had a fantastic experience with us and that our team went above and beyond to ensure you received the best possible service. We truly appreciate you choosing Santa Claus Trips. Kind Regards Paula Hume Lapland Sales Santa Claus Trips

Mrs Gould

Feefo Verified

GBR

1 month ago

Mitä Mrs Gould sanoi Santa Claus Trips:

Excellent service

Spoke to Jane who was most helpful and answered all my queries. Excellent service. Would highly recommend

Paula Hume

Santa Claus Trips

1 day ago

Dear Mrs Gould Thank you for sharing your positive experience with Santa Claus Trips. We are delighted to hear that Jane was able to assist you and that you received excellent service. We truly appreciate your recommendation. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mrs Doidge

Feefo Verified

GBR

1 month ago

Mitä Mrs Doidge sanoi Santa Claus Trips:

Brilliant

Friendly, so helpful. I booked last minute and they talked me through the availability and how each trip worked. Just brilliant, thank you.

Paula Hume

Santa Claus Trips

1 day ago

Hello Mrs Doidge It's wonderful to hear that you found our team friendly and helpful, especially with your last-minute booking. We're delighted that we could assist you in understanding the availability and how each trip works. Thank you for your kind words. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Mrs Lindsey

Feefo Verified

1 month ago

Mitä Mrs Lindsey sanoi Santa Claus Trips:

Attentive, Proactive, Quick and informative

From the very first enquiry through to booking; everything was easy! Quick responses, detailed information and clear prices for packages. Holly and Louise were the members of the team I spoke with...

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Mr Bell

Feefo Verified

1 month ago

Mitä Mr Bell sanoi Santa Claus Trips:

Customer service good

Paula Hume

Santa Claus Trips

1 day ago

Dear Mr Bell We're so pleased to hear that you had a positive experience with our customer service. It's good to know that we were able to assist you effectively. Kind Regards Paula Hume Lapland Sales Coordinatore Santa Claus Trips

Luotettu asiakas

Feefo Verified

1 month ago

Friendly and efficient.

Paula Hume

Santa Claus Trips

1 day ago

Good Afternoon Thank you for sharing your feedback. We're delighted to hear that you found our service friendly and efficient. Kind Regards Paula Hume Lapland Sales Coordinator Santa Claus Trips

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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