I thought the process had worked well until it became clear that the wrong magazine had been sent and the next one did not arrive.
Lucy
Royal Academy of Arts
10 years ago
Thank you very much for taking the time to write your feedback, as we really appreciate it.
We sincerely apologise and have thoroughly checked our processes to ensure your record is completely correct, and you will receive your next magazine when it's dispatched in mid-August.
Apologies again and thank you very much for your patience.
Tuotearvostelut
Lucy
Royal Academy of Arts
10 years ago
Thank you very much for your feedback and apologies for this issue. We will be sure to thoroughly check each subscription to ensure our service lives up to all expectations.
I can confirm that you are definitely on the list to receive the Autumn Magazine in the usual slim packaging, and will be receiving it mid-August.
Apologies again, and please get in touch with any further feedback or queries.
Shopping with us directly supports the Royal Academy. This allows us to continue our internationally-acclaimed exhibition programme, run the RA Schools and be an independent charity with no public funding. Many of our products feature the work of Royal Academicians, are exclusive to the Royal Academy and champion emerging designers.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Shopping with us directly supports the Royal Academy. This allows us to continue our internationally-acclaimed exhibition programme, run the RA Schools and be an independent charity with no public funding. Many of our products feature the work of Royal Academicians, are exclusive to the Royal Academy and champion emerging designers.