Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ROL Cruise arvostelut

Näytetään kaikki 25,695 arvostelua

Luotettu asiakas

Feefo Verified

7 months ago

Quality company

Early telephone response and customer service was great

Megan Hammond

ROL Cruise

7 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

7 months ago

Helpful

Always extremely helpful

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are so pleased to hear that the agent was extremely helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

7 months ago

Booking agent professional and knowledgable. Booking process straight forward.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that the agent was professional and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Geoff Shepherd

Feefo Verified

GBR

7 months ago

Mitä Geoff Shepherd sanoi ROL Cruise:

Booking a cruise made easy

Booking a cruise with ROL is always trouble free. Knowledgeable staff always very professional as demonstrated by Sally on this occasion.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that you find our agents knowledgeable and professional. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

7 months ago

Holiday

Helpful friendly and polite lady. She patiently took me through all the details and clarified each query

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that the agent was helpful, friendly and polite. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

7 months ago

Good holiday service

Telephone sales lady was excellent, made sure everything was understood re holiday. Always been happy with ROL

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that our agent provided excellent service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

7 months ago

Helpful ROL

We have been booking cruises through ROL for the past four years and have always had rapid , friendly and helpful service in making the initial bookings and with all follow up service.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

7 months ago

Prompt phone call back booking cruise 2027

Megan Hammond

ROL Cruise

7 months ago

Thank you for your 5-star review, we hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

7 months ago

Unhurried, professional and pleasant.

As usual the gentleman who dealt with my booking w as most professional, pleasant and answered all of my queries and requests in a calm and unhurried way.He even rang me back later to inform me of...

Lue lisää

Megan Hammond

ROL Cruise

7 months ago

Thank you for your lovely review, we are so pleased to hear that you found the agent professional and pleasant. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

7 months ago

Typically perfect.

As always ROL were friendly, professional and helpful. I spoke to Sally and she sorted out everything for us. Nothing else to add.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your amazing review, we are delighted to hear that you find our agents friendly, professional and helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta