Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

ROL Cruise Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

Näytetään kaikki 25,564 arvostelua

Luotettu asiakas

Feefo Verified

7 days ago

Very good so far

We rang to book our cruise and the Julia the lady spoke to was very helpful. She advised us on details and said further details in few days confirmation of holiday, cabin etc.

Georgia

ROL Cruise

7 days ago

Thank you for your lovely review. We're delighted to hear that Julia was so helpful when assisting with your cruise booking and that she was able to provide clear advice throughout the process. We're sure you'll receive the remaining confirmation details shortly, and we hope you have a wonderful cruise. Kind regards, The ROL Cruise Team.

Luotettu asiakas

Feefo Verified

10 days ago

Helpful

As ever very helpful and efficient

Georgia

ROL Cruise

8 days ago

Thank you for taking the time to leave us a 5-star review. We're pleased to hear that the service you received was both helpful and efficient. Kind regards, The ROL Cruise Team.

Luotettu asiakas

Feefo Verified

10 days ago

First time booking

This is the first time we have booked with ROL. The Agent was very friendly, knowledgable and helpful. Able to answer all our questions with ease.

Georgia

ROL Cruise

8 days ago

Thank you for your wonderful 5-star review. We're delighted to hear that your first booking with ROL Cruise was such a positive experience. It's great to know our agent was friendly, knowledgeable and able to answer all of your questions with ease. We look forward to helping you plan your next cruise. Kind regards, The ROL Cruise Team.

Luotettu asiakas

Feefo Verified

12 days ago

Truthful

Very professional young lady assisted me throughout,making several phone calls to Scenic as I had many questions needing answering . Thank you

Megan Hammond

ROL Cruise

11 days ago

Thank you for your lovely review, we are so pleased to hear that the agent was able to assist with your booking with professionalism. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Sally Wildsmith

Feefo Verified

GBR

13 days ago

Mitä Sally Wildsmith sanoi ROL Cruise:

Experience and knowledgeable

Jake was Extremely knowledgeable and helpful. Told us what we needed to know book many times with ROL always received good service

Megan Hammond

ROL Cruise

12 days ago

Thank you for your amazing review, we’re delighted to hear that you continue to book with us and that Jake provided knowledgeable and helpful service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Lynda Bailey

Feefo Verified

GBR

16 days ago

Mitä Lynda Bailey sanoi ROL Cruise:

Excellent customer service

Excellent customer service every time I have booked. Full explanation and always take time and give very helpful advice in planning our cruise.

Megan Hammond

ROL Cruise

15 days ago

Thank you for your review, we are delighted to hear that the service was excellent. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

16 days ago

Indian trip

Excellent communication. Put me through to the right department without hesitation. Got m we the best deal on my cruise

Megan Hammond

ROL Cruise

15 days ago

Thank you for your review, we are pleased to hear that the service was excellent. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Hilary Wright

Feefo Verified

GBR

16 days ago

Mitä Hilary Wright sanoi ROL Cruise:

Very efficient and professional

Megan Hammond

ROL Cruise

15 days ago

Thank you for your review, we are so pleased to hear that the agent was very efficient and professional. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

17 days ago

I have only just started with ROL and the service I received was excellent. I cannot give a lot of information so I think asking for a review is a bit early.

Megan Hammond

ROL Cruise

15 days ago

Thank you for your lovely review, we are so pleased to hear that you had an excellent first experience with us. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

18 days ago

Superb

Great recommendations and assistance. Most diligent and helpful. Claire is a super star.

Megan Hammond

ROL Cruise

18 days ago

Thank you for your lovely review, we are so pleased to hear that Claire was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team