Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ROL Cruise arvostelut

Näytetään kaikki 25,691 arvostelua

Luotettu asiakas

Feefo Verified

4 months ago

Truthful

Very professional young lady assisted me throughout,making several phone calls to Scenic as I had many questions needing answering . Thank you

Megan Hammond

ROL Cruise

4 months ago

Thank you for your lovely review, we are so pleased to hear that the agent was able to assist with your booking with professionalism. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Sally Wildsmith

Feefo Verified

GBR

4 months ago

Mitä Sally Wildsmith sanoi ROL Cruise:

Experience and knowledgeable

Jake was Extremely knowledgeable and helpful. Told us what we needed to know book many times with ROL always received good service

Megan Hammond

ROL Cruise

4 months ago

Thank you for your amazing review, we’re delighted to hear that you continue to book with us and that Jake provided knowledgeable and helpful service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Lynda Bailey

Feefo Verified

GBR

4 months ago

Mitä Lynda Bailey sanoi ROL Cruise:

Excellent customer service

Excellent customer service every time I have booked. Full explanation and always take time and give very helpful advice in planning our cruise.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that the service was excellent. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

4 months ago

Indian trip

Excellent communication. Put me through to the right department without hesitation. Got m we the best deal on my cruise

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that the service was excellent. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Hilary Wright

Feefo Verified

GBR

4 months ago

Mitä Hilary Wright sanoi ROL Cruise:

Very efficient and professional

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are so pleased to hear that the agent was very efficient and professional. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

4 months ago

I have only just started with ROL and the service I received was excellent. I cannot give a lot of information so I think asking for a review is a bit early.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your lovely review, we are so pleased to hear that you had an excellent first experience with us. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

4 months ago

Superb

Great recommendations and assistance. Most diligent and helpful. Claire is a super star.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your lovely review, we are so pleased to hear that Claire was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

4 months ago

Helpful & friendly

Very helpful, friendly & professional

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that you find our agents very helpful, friendly and professional. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

4 months ago

just booked two more

excellent

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Angela Don

Feefo Verified

GBR

4 months ago

Mitä Angela Don sanoi ROL Cruise:

they lead you to think your going from an airport near you and then send you that your going from London airport. when you ring them they then dont want to know.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review. Sorry for any confusion caused, I can confirm that your flights are from Manchester, not London. Your full booking documents will arrive within 7-10 working days, including your flight details. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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