Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Road Runner arvostelut

Näytetään kaikki 1,035 arvostelua

Luotettu asiakas

Feefo Verified

5 years ago

Excellent sevice and value

Excellent value and service . Gentleman who dealt with my account was very helpful and précis. Over all very impressed and wish I made contact earlier.

Lee *****

Road Runner

5 years ago

Hi, thanks for taking the time to leave a review. Our goal is to offer the best level of service whilst remaining competitive so it is great to hear your feedback. Best wishes, Lee

Paul

Feefo Verified

5 years ago

Mitä Paul sanoi Road Runner:

Happy to be insured again with Roadrunner

Simple enough to do online. Reasonable new rate of insurance again.

Lee *****

Road Runner

5 years ago

Hi Paul, thanks for your review. It is great to hear that you found the online system useful. Your feedback is appreciated. Best wishes, Lee

Harjeet

Feefo Verified

5 years ago

Mitä Harjeet sanoi Road Runner:

Amazing Customer Service, Highly recommended

I've been with Road Runner for 11 years now, Always recieved amazing customer service from this company, friendly staff and never had an issue!

Lee *****

Road Runner

5 years ago

Hi Harjeet, thanks for taking the time to leave a review. Our aim is to offer the best possible service at all times so we are delighted to receive your feedback. Your continued loyalty is appreciated. Best wishes, Lee

Luotettu asiakas

Feefo Verified

5 years ago

Would recommend to buy from you

Lee *****

Road Runner

5 years ago

Hi, thanks for your review. We appreciate you taking the time to provide this feedback. We are more than happy to reward recommendations and if you would like to know more about this do get in touch. Best wishes, Lee

Luotettu asiakas

Feefo Verified

5 years ago

Very polite and helpful,can't improve on that

Lee *****

Road Runner

5 years ago

Hi, thanks for taking the time to leave a review. We strive to offer the best possible service at all times so your comments are appreciated. Best wishes, Lee

Peter

Feefo Verified

5 years ago

Mitä Peter sanoi Road Runner:

Yes I would

Lee *****

Road Runner

5 years ago

Hi Peter, thanks for your review. We appreciate you taking the time to provide this feedback. Best wishes, Lee

Peter

Feefo Verified

5 years ago

Mitä Peter sanoi Road Runner:

Good prices

Good service on the phone, not so good at renewal, sending about 12 pdf files via email, to try and work out how much they want to renew. Just need to send it through the post like normal insurance...

Lue lisää

Lee *****

Road Runner

5 years ago

Hi Peter, thanks for taking the time to leave a review. We are pleased to hear that you have been happy with our service and we appreciate your feedback. We welcome all feedback and will be sure to take note of this. Best wishes, Lee

Luotettu asiakas

Feefo Verified

5 years ago

excellent service broker was very helpful.

Lee *****

Road Runner

5 years ago

Hi, thanks for your review. It is great to hear that you have been happy with our service and we appreciate your feedback. Best wishes, Lee

Malcolm

Feefo Verified

town of Goole

5 years ago

Mitä Malcolm sanoi Road Runner:

good but keeps getting dearer

I think the staff are very good and would recommend road runner but the cost keeps going up

Lee *****

Road Runner

5 years ago

Hi Malcolm, thanks for your review. We are pleased to hear that you have been happy with our service. We aim to offer the best possible customer experience and ensure we offer our most competitive rates. Your continued custom is very much appreciated. Best wishes, Lee

Chris

Feefo Verified

garforth

5 years ago

Mitä Chris sanoi Road Runner:

would be five stars if they would still add stock over phone!

been with these guys for over a decade and never had any problems with them, fair prices,good customer services overall, the only slight negative is if you call to add a vehicle depending who you get...

Lue lisää

Lee *****

Road Runner

5 years ago

Hi Christopher, thanks for taking the time to leave a review. We appreciate your feedback and we are sorry for the inconsistency experienced. We introduced the portal to give our customers access to the MID at all times, including when the office is closed. We remain committed to providing the best possible service and appreciate your loyalty. Best wishes, Lee

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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