Amy changed were well documented by riviera. The staff on the boat were excellent
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that the changes were well documented and that you had such a positive experience with our onboard staff. It's wonderful to know they made your trip so enjoyable.
Tuotearvostelut
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Näytä kaikki media (1)
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you had a brilliant and holiday with us. It sounds like you thoroughly enjoyed your time on the Dubrovnik, Split & Jewels of the Dalmatian Coast Yacht Cruise.
ersion:
The staff on board were perfect. You could see how hard they work, long hours and covering every department with a smile.
The bar staff in particular were amazing - friendly, fast and always...
Excellent all round
All aspects covered to make a wonderful holiday from the staff , food , excursions and the fabulous Thomas Hardy ship
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback. We are delighted to hear that you had such an excellent holiday with us and that all aspects, from the staff and food to the excursions and the Thomas Hardy ship, contributed to making it a wonderful experience. We truly appreciate you sharing your positive experience.
Tuotearvostelut
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that your Burgundy, the River Rhône & Provence Cruise was an excellent experience from start to finish. It's wonderful to know that you found the Thomas Hardy beautiful, spacious, and clean. We are also delighted that our staff, including Momo, Barbara, Georgi, Tony, and Andre, along with your tour guides, made your journey so special. We appreciate you sharing your feedback.
Ostopäivä: 12/08/2026
0
Jaa
Luotettu asiakas
Feefo Verified
1 month ago
No issues. Straight forward. The person who I spoken to was very helpful.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your kind words. We're delighted to hear that you had a positive experience and found our service to be straightforward and helpful.
Tuotearvostelut
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you enjoyed your Seine, Paris and Normandy River Cruise and that you savoured the opportunities to explore the destinations, sample the regional food and drink, and enjoy the onboard entertainment. Thank you for your recommendation.
Thank you for taking the time to share your feedback about your recent experience with Riviera Travel. We are delighted to hear that you had such a positive experience.
Tuotearvostelut
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback on your Douro, Porto & Salamanca River Cruise. We're delighted to hear that you found the scenery amazing and the trips interesting. We appreciate you bringing your dietary experience to our attention regarding the dessert options for your condition, and we will certainly pass your comments on to our culinary team for their consideration.
Ostopäivä: 06/08/2026
0
Jaa
PB
Patricia Bilby
Feefo Verified
GBR
1 month ago
Mitä Patricia Bilby sanoi Riviera Travel:
Excellent
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you had such a positive experience with us. Thank you for taking the time to share your feedback.
Tuotearvostelut
Riviera Travel
Riviera Travel
1 month ago
We are absolutely delighted to hear about your brilliant river cruise experience. It's wonderful that you found your cabin, the food, and our staff to be excellent. We are also pleased that booking your holiday was easy and that your queries were answered quickly and efficiently. We truly appreciate your kind words and are so glad you're looking forward to your next holiday with us. We can't wait to help you plan your next adventure!
We had asked for possible pre or post cruise stays at the time of booking, but this seemed to be overlooked as the next we heard was when we were given the fight details, and then to change these...
Lue lisää
Riviera Travel
Riviera Travel
1 month ago
We appreciate you taking the time to share your feedback regarding your recent experience. We understand your concerns about the pre or post-cruise stay arrangements and the associated costs.
RO
Roy
1 month ago
The response does not actually address the issue, in that we had asked for a pre/post stay costing at the time of booking, and in our view this had been overlooked. When we raised this again once we received the flight details, the costings were prohibitive.
Tuotearvostelut
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you had such a wonderful experience on your cruise. It sounds like you thoroughly enjoyed the itinerary, especially the visits to the Roman antiquities and the vineyards with wine tasting. We are also delighted that you found the food on board to be great.
Ostopäivä: 14/08/2026
0
Jaa
Luotettu asiakas
Feefo Verified
1 month ago
Service received was excellent just a pity that our stateroom was so small. Not even a chair to relax, only the bed to sit on. What storage space was available was mostly taken up with life...
Lue lisää
Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear that you received excellent service during your recent experience with us. We appreciate you taking the time to share your feedback regarding your stateroom. We understand your comments about the space and storage.
Tuotearvostelut
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback on your Douro, Porto & Salamanca River Cruise. We are delighted to hear that you had an enjoyable week with excellent food and drinks, and that you appreciated the pleasant company and smaller numbers compared to an ocean cruise. We hope to welcome you back on board a Riviera Travel holiday again soon.
Mostly it was excellent. Artur was delightful, he was very attentive and his whole demeanor was sparkling. He deserved "employee of the week."
The reception staff were very "smiley," and they...
I have already mentioned it. People were pleasant except when we arrived the gentleman was rude, I dared complain about the lack of food, welcome, we were parked on the deck where it was very hot, I...
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
