Difficult to get hold of by phone but I was called back after 4 hours. Felt cared for and listened to organisation was well coordinated
Riviera Travel
Riviera Travel
20 days ago
We are so pleased to hear that you felt cared for and listened to. It is wonderful to know that our organisation was well coordinated and that your experience met your expectations. We appreciate you taking the time to share your feedback.
Tuotearvostelut
Ladattu media
Näytä kaikki media (2)
Riviera Travel
Riviera Travel
20 days ago
We are delighted to hear that you had a perfect cruise on the Douro River, from start to finish in Porto. It's wonderful that you enjoyed the excursions, even with the personal challenges you experienced due to mobility issues. We understand that navigating cobbled streets can be difficult, and we appreciate you sharing how you found relaxation onboard instead. We are also pleased the weather was favourable and that you enjoyed the wine tasting and sampling of Portuguese dishes.
Exceptional and all we could wish for staff went the extra mile for us all
Riviera Travel
Riviera Travel
20 days ago
We are so pleased to hear that your experience was exceptional and that our staff went the extra mile for you. We appreciate you taking the time to share your feedback.
Tuotearvostelut
Riviera Travel
Riviera Travel
20 days ago
It’s wonderful to hear that your recent cruise on the Seine exceeded your expectations. We are delighted that you enjoyed the convenience of our moorings and the seamless arrangements for excursions. It’s also fantastic to know that the all-inclusive nature of the holiday, from meals and drinks to entertainment, contributed positively to your experience. We pride ourselves on the quality of our cabins and are pleased yours was lovely and well-serviced. The exceptional hospitality and catering staff are a testament to our team's dedication, and we’re thrilled they made such a positive impression. We appreciate you highlighting the Seine as an exceptional journey, and we’re glad that your travel with Eurostar provided a comfortable and hassle-free start to your holiday.
Ostopäivä: 04/09/2026
0
Jaa
Luotettu asiakas
Feefo Verified
21 days ago
Excellent
Riviera Travel
Riviera Travel
20 days ago
Thank you for your wonderful feedback. We are delighted to hear you had such a positive experience with our service.
Tuotearvostelut
Riviera Travel
Riviera Travel
20 days ago
Thank you for your wonderful feedback. We are delighted to hear that you found your overall experience excellent, and that Jonathan was a great guide. We appreciate you sharing your thoughts on the evening drive through Paris.
The travel, the ship, the staff, the service, the excursions, the food and drink - I can't fault it.
Riviera Travel
Riviera Travel
20 days ago
It's wonderful to hear that you had such a faultless experience with us. We are delighted that you enjoyed all aspects of your journey, from the travel and ship to the staff, service, excursions, and food and drink.
Tuotearvostelut
Riviera Travel
Riviera Travel
20 days ago
We are absolutely delighted to hear that you had a fantastic experience on the Seine, Paris and Normandy River Cruise. It's wonderful to know that you found every aspect of your journey, from the travel and ship to the staff, service, excursions, and food and drink, to be faultless. Your feedback is greatly appreciated.
Thank you for your wonderful feedback! We are delighted to hear that your experience was excellent in all respects. We truly appreciate you taking the time to share your thoughts.
Tuotearvostelut
Riviera Travel
Riviera Travel
20 days ago
Thank you for your wonderful feedback regarding your recent Seine Paris and Normandy River Cruise. We are delighted to hear that you found your experience to be excellent and fairly relaxed.
Good tour rep was was very diligent. Pre tour information was very useful.
Riviera Travel
Riviera Travel
20 days ago
We are so pleased to hear that you had a positive experience on your tour and that our tour representative was so diligent. We're also happy that you found the pre-tour information to be very useful.
Tuotearvostelut
Riviera Travel
Riviera Travel
20 days ago
We are delighted to hear that you enjoyed the variety of experiences on your holiday, finding the destinations interesting and unique. It's wonderful that you appreciated the balance between guided walks and free time.
Ostopäivä: 05/09/2026
0
Jaa
PA
Paul
Feefo Verified
GBR
21 days ago
Mitä Paul sanoi Riviera Travel:
Mainly head office needs looking at customer service
Riviera Travel
Riviera Travel
20 days ago
We are sorry to hear that your experience with our head office customer service did not meet your expectations. If you would like us to look into any issues you had please email us at info@rivieratravel.co.uk.
Tuotearvostelut
Riviera Travel
Riviera Travel
20 days ago
Thank you for taking the time to share your feedback regarding your recent experience. We are sorry to hear that your stay did not fully meet your expectations and that you found the hotel tired. We appreciate you letting us know your thoughts and hope that your next experience with us will be an improvement.
Excellent tour manager.... Karen McMahon. Nothing was too much trouble
Riviera Travel
Riviera Travel
20 days ago
We are so pleased to hear that your tour manager, Karen, provided you with such an excellent experience and that nothing was too much trouble. We appreciate you taking the time to share your feedback.
Tuotearvostelut
Ladattu media
Näytä kaikki media (5)
Riviera Travel
Riviera Travel
20 days ago
We are delighted to hear that you enjoyed your recent trip with Riviera Travel. It's wonderful to know that Karen was such a fantastic tour guide and that you appreciated the visits to Lecce and The Sassi of Matera with their informative guides. We are also pleased you found the visit to the tomb of St Nicholas brilliant. We appreciate your feedback regarding Bari and Gallipoli and will certainly take your suggestion into consideration. Thank you for highlighting the great value for money and the lovely photographs.
Tour manager very good but resteraunt service variable and poor when both restaurants open. Customer service poor. Only offered flights at terrible times when better were available and very unhelpful...
Lue lisää
Riviera Travel
Riviera Travel
20 days ago
We appreciate you taking the time to share your feedback about your recent experience. We are glad to hear that you found the tour manager to be very good. We also note your comments regarding the restaurant service and customer service, and we are sorry to hear that these aspects did not meet your expectations. We value your input as it helps us to improve our services.
Tuotearvostelut
Riviera Travel
Riviera Travel
20 days ago
We're sorry to hear that your experience did not meet your expectations. We appreciate you taking the time to share your feedback regarding the food, service, cabin size, and the pace of our tours.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.