Thank you for taking the time to share such a wonderful rating with us.
We are delighted to know you had a great experience and we look forward to having the pleasure of welcoming you aboard again soon.
Tuotearvostelut
Riviera Travel
Riviera Travel
10 days ago
Thank you for sharing such detailed feedback about your recent holiday with us. We are delighted to hear that you enjoyed the cultural highlights, the group dining experiences, and the exceptional support from your guide. We also appreciate your constructive suggestions regarding the hotel location and the schedule towards the end of the trip, as this valuable input helps us continually refine our itineraries.
Broadly it was perfect but I do wonder why I couldn't add my Eurostar membership number to my booking. I asked Riviera and they explained it was because it was a group booking. Would be nice if they...
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Riviera Travel
Riviera Travel
10 days ago
Thank you for you 4* review!
We are delighted to hear that you had a wonderful overall experience with us, though we certainly understand your feedback regarding the ticketing process. We appreciate you bringing this to our attention as we continually look for ways to enhance our booking features for future travel.
Tuotearvostelut
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Riviera Travel
Riviera Travel
10 days ago
Thank you for your 5* review !
We are delighted to hear that you had such a wonderful time on your cruise and enjoyed meeting so many lovely people, as well as experiencing the visit to Versailles. Thank you for sharing your positive feedback with us, and we look forward to welcoming you back on another trip soon.
The planning that went into the itinerary, from hotels, to transport, to local guides was exemplary.
Riviera Travel
Riviera Travel
10 days ago
Thank you for your 5* review !
We are delighted to hear that you had such a wonderful experience with our travel planning and thoroughly enjoyed every aspect of your holiday.
Tuotearvostelut
Riviera Travel
Riviera Travel
10 days ago
Thank you for your 5* star review!
We are delighted to hear that you had such a wonderful and well-managed experience on your journey with us. It is fantastic to know that our team, accommodations, and excursions met your expectations so thoroughly.
Rrservations staff need more training and should follow up when promised.
Rep needs to be more organised and be clear on times and stop jumping from one destination town/city to another.
Seat...
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Riviera Travel
Riviera Travel
10 days ago
Thank you for you valuable feedback
We appreciate your feedback regarding your recent tour with us. We are sorry to hear that certain aspects of your journey and organisation did not meet your expectations, and we value your comments as we strive to improve our guest experience.
Tuotearvostelut
Riviera Travel
Riviera Travel
10 days ago
Thank you for sharing your feedback regarding your recent tour.
We appreciate your constructive notes concerning your representative's approach and this has been shared with the relevant team for review , and we are glad to know you had an otherwise positive experience with us.
All was excellent. As good as i have come to expect with Riviera.
Riviera Travel
Riviera Travel
10 days ago
Thank you for sharing your wonderful feedback with us. We are delighted to know that you enjoyed another excellent experience on your travels with us.
Tuotearvostelut
Riviera Travel
Riviera Travel
10 days ago
Thank you for choosing us for your fifth river cruise and for sharing such detailed feedback about your time on the Douro. We are delighted to hear that you enjoyed another wonderful journey with us and appreciated the welcoming atmosphere on board, while we also note your comments regarding the dining excursion ashore and this has been shared with the relevant teams .
Ostopäivä: 29/10/2026
0
Jaa
HE
Heather
Feefo Verified
GBR
10 days ago
Mitä Heather sanoi Riviera Travel:
The re-scheduled outbound flight meant that we arrived at our hotel very late, tired and hungry.
All other travel arrangements fine.
Riviera Travel
Riviera Travel
10 days ago
Thank you for sharing your feedback with us regarding your recent holiday.
We are delighted to hear that most aspects of your trip went smoothly, but we are sorry that your travel timing affected your arrival experience. We value your feedback and look forward to welcoming you on another journey with us in the future.
Tuotearvostelut
Riviera Travel
Riviera Travel
10 days ago
Thank you for taking the time to share your feedback. We are pleased to hear that you found the tour manager knowledgeable and good at their job.
We are proud to have a diverse team of tour managers from a wide range of backgrounds and cultures. All our tour managers are selected for their knowledge, experience, professionalism and competence, and we are confident in the high standard of service they provide. We believe that ability and expertise are what matter, not nationality or background, and we value the diversity and skills within our team.
We are sorry to hear about the disruption caused by the rescheduled outbound flight and the impact this had on the start of your holiday. We also note your comments regarding communication about your separate return travel arrangements.
We are disappointed that the dinner on the second evening did not meet your expectations and appreciate your feedback regarding the restaurant choice.
Thank you again for your comments. We value guest feedback and will take your observations into consideration when reviewing our future tours
Ostopäivä: 27/10/2026
0
Jaa
Luotettu asiakas
Feefo Verified
10 days ago
Riviera Travel
Riviera Travel
10 days ago
Thank you for taking the time to share a five-star rating with us. We are delighted by your feedback and look forward to welcoming you on another journey soon.
Tuotearvostelut
Riviera Travel
Riviera Travel
10 days ago
Thank you for sharing your wonderful feedback about your recent journey with us. We are delighted to hear that you enjoyed a memorable, well-organised experience exploring such a diverse range of fascinating destinations.
The service was excellent. Very well organised and friendly.
Riviera Travel
Riviera Travel
10 days ago
Thank you for your 5 * review !
We are delighted to hear that you enjoyed a seamless and welcoming holiday with us. Thank you for taking the time to share your wonderful feedback.
Tuotearvostelut
Riviera Travel
Riviera Travel
10 days ago
Thank you for your fantastic five-star rating regarding your Classic China experience with us; we are delighted to know you had such a wonderful time. We hope to welcome you again in the future .
Ostopäivä: 02/11/2026
0
Jaa
Luotettu asiakas
Feefo Verified
10 days ago
Liked being met at the departure airport. Arrangements worked very well apart from the last day when the coaches went to the wrong place for our Palace of Versailles trip as we had moored outside...
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Riviera Travel
Riviera Travel
10 days ago
Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the journey overall, particularly appreciating the guided excursions, airport arrangements, and the standard of service on board. We have also noted your comments regarding the final day's logistics and scheduling preferences so that we can continue refining our guests' experiences.
Tuotearvostelut
Riviera Travel
Riviera Travel
10 days ago
Thank you for taking the time to share your feedback and for your five-star review. We are delighted that you enjoyed the fantastic destinations, the knowledgeable and engaging local guides, the excellent food and the high standards of cleanliness and service provided by our ship's crew.
We are sorry to hear that one of the guides in Rouen was not quite to your personal preference. We recognise that individual perceptions of a guide's presentation, delivery and communication style can vary, and we appreciate you sharing your experience. We have also noted your comments regarding afternoon tea.
We understand your comments about the atmosphere in the lounge and appreciate that a noisier environment can sometimes make conversation more difficult.
Regarding your flight arrangements, airline schedules and any subsequent changes are managed by the airline and can be outside our direct control. On embarkation day, flight arrangements also need to be coordinated with the ship's itinerary, embarkation timings and the logistics of transferring and accommodating all guests. We always endeavour to make arrangements that work as smoothly as possible for everyone. We appreciate that the later flight resulted in a longer wait on board and understand your disappointment.
Thank you again for your positive review and constructive comments. We are particularly pleased that, despite the points raised, you awarded your overall experience five stars. We hope to have the pleasure of welcoming you on another holiday with us in the future
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.