Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Red Funnel Isle of Wight Ferries arvostelut

Näytetään kaikki 58,283 arvostelua

Luotettu asiakas

Feefo Verified

12 years ago

Due to illness of one of the passengers, we had to rebook our crossing to…

Due to illness of one of the passengers, we had to rebook our crossing to an earlier date. I would hereby thank the person on the other end of the line, for the swift action and taking care of this...

Lue lisää

Ostopäivä: 12/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

We travel with a small dog and had to be seated in the conservatory on…

We travel with a small dog and had to be seated in the conservatory on A deck. The condition of this was a disgrace . The seats were dirty as was the whole structure.Dirt and grime everywhere. The...

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Red Funnel Isle of Wight Ferries

12 years ago

We are really sorry to hear this. A policy change is being considered at the moment ref. pets but in the meantime your experience has been relayed to the Executive team on each ship to rectify these shortcomings ASAP.

Ostopäivä: 12/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Really pleased with the following:- Plenty of room between the cars - not crammed in.…

Really pleased with the following:- Plenty of room between the cars - not crammed in. Good food in the resturant, polite staff. A very plesent way to travel to and from the Island. Had not used Red...

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Ostopäivä: 12/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Ferries were punctual, clean and well staffed. Food and drink prices were, I thought, a…

Ferries were punctual, clean and well staffed. Food and drink prices were, I thought, a little high but the quality was good. All in all, a pleasant way to get too and from the IOW.

Ostopäivä: 12/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

10.30 crossing from East Cowes to Southampton on 11 November 2013 was very busy and…

10.30 crossing from East Cowes to Southampton on 11 November 2013 was very busy and people were finding it difficult to find seating

Ostopäivä: 12/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

I travelled yesterday and I missed the 0900 sailing from East Cowes by one minute, which…

I travelled yesterday and I missed the 0900 sailing from East Cowes by one minute, which is always annoying (I should leave home earlier!) and had to wait till 1030 for the next one. I managed to...

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Ostopäivä: 12/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Efficient service, but it would be SO nice to have a quiet zone for people…

Efficient service, but it would be SO nice to have a quiet zone for people trying to work.

Ostopäivä: 12/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Would be excellent if unloading could be accelerated.

Ostopäivä: 12/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Does its job, but still too expensive

Ostopäivä: 12/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Excellent smooth as usual!

Ostopäivä: 12/11/2013

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

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Miksi Feefo-arvosteluihin voi luottaa?

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