Lots of coaches and not enough seating in passenger lounges to accommodate them
Elderly and disable people including myself stood the whole hour crossing time.
The gents toilet was filthy.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for the feedback which has been forwarded to the Exec team on each ship. We do limit the number of coaches allowed on each sailing and staff should always help to find spare seats when asked. Incidentally, we do have plans to increase the number of seats and toilets in 2014.
We were travelling with a small dog - tiny laptop Yorkie - and were forced to be confined to the "dog conservatories" which were cold, dark, damp, and with the terrifying proximity of larger dogs,...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
We are very sorry to hear this - a change in our pet policy is being considered at the moment for the reasons you've described so please check the website towards the end of November for an update. In the meantime, thank you for travelling with us, we do appreciate it.
Both crossings today were VERY crowded. (0900 from East Cowes and 1630 from Southampton). The winter timetable leaves far too big gaps between crossings, especially between the 0715 and 0900 in the...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for the feedback, as you are probably aware we drydock and refit the ships during winter which means we have to reduce to a two ship timetable which is the reason for the 90 minute gap. We prefer the Eagle voice announcement too! Thanks again.
Ostopäivä: 16/11/2013
0
Jaa
Luotettu asiakas
Feefo Verified
12 years ago
Everything was as expected. No complaints ( other than the cost of course)
We have been regular travellers with Red Funnel for several years - having a holiday home on the island we travel many times throughout the year. The only two negative comments I have are firstly we...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for your constructive feedback. A change in the pet policy is under consideration at the moment and your comments re: Travel Card discounts have been fed back to the product team. In the meantime, thank you for travelling with us.
Ostopäivä: 16/11/2013
0
Jaa
Luotettu asiakas
Feefo Verified
12 years ago
Food very poor, no decent vegetables, not a very balanced diet!
Always good service both ends
Would use more if cheaper for residents
Vouchers good but why don't you give opportunity to register for local privilege card , I am sure that would please a lot of...
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.