Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Red Funnel Isle of Wight Ferries arvostelut

Näytetään kaikki 58,284 arvostelua

Luotettu asiakas

Feefo Verified

12 years ago

Check in staff are all pleasant and helpful. Crossing was slightly longer than advertised.

Luotettu asiakas

12 years ago

Missing the hourly service now that Red Funnel has moved to Winter Timetable

Ostopäivä: 18/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

The online booking system is very confusing, and apparently the mistake I made, is very…

The online booking system is very confusing, and apparently the mistake I made, is very common, I thought I had booked a day return, coming back to e Cowes on the 5:45 PM ferry, in fact I had...

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Red Funnel Isle of Wight Ferries

12 years ago

Sorry to hear this, all our departure times are shown using the 24hr clock so sailing times starting with a zero will be morning sailings. With up to 18 vehicle sailings a day in each direction it can get a little confusing.

Luotettu asiakas

12 years ago

if you know it's confusing why don't you address it? It wouldn't be that difficult, have am in one colour and Pm in another!? I am an intelligent person and I got it wrong. I was told by a staff member" it happens quite a lot"

Ostopäivä: 18/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Great service and helpful staff.

Ostopäivä: 18/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

The ferry was very cold departing East Cowes. Insufficient amount of seating for number of…

The ferry was very cold departing East Cowes. Insufficient amount of seating for number of people on return journey.

Ostopäivä: 18/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Good trip as always. Staff friendly, all areas clean and tidy, thank you.

Ostopäivä: 18/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

No problems.

Ostopäivä: 18/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

I use Red Funnel at lot. Service is good but my complaint is the chairs are…

I use Red Funnel at lot. Service is good but my complaint is the chairs are not very comfortable for an hour long journey. All arranged like a bar or restaurant rather than train or airline style...

Lue lisää

Ostopäivä: 18/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

very good journey and on time thankyou

Ostopäivä: 18/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

We had a big/wide American pick up park by the passenger side of my vehicle.…

We had a big/wide American pick up park by the passenger side of my vehicle. As this was a left hand drive he was right over on our side so they could exit their vehicle, meaning my wife had to climb...

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Red Funnel Isle of Wight Ferries

12 years ago

Please accept our apologies for this, it sounds as though the pick-up should have been placed on the main deck.

Ostopäivä: 18/11/2013

Luotettu asiakas

Feefo Verified

12 years ago