Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Red Funnel Isle of Wight Ferries arvostelut

Näytetään kaikki 58,284 arvostelua

Luotettu asiakas

Feefo Verified

12 years ago

always good

Ostopäivä: 22/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

didnt travel as you cancelled my return travel and had nothing to offer instead

Red Funnel Isle of Wight Ferries

12 years ago

We needed to change the hydraulic rams on the linkspan at East Cowes and although we picked the quietest time it unfortunately inconvenienced some customers - we are really sorry for this.

Luotettu asiakas

12 years ago

having spent a great deal of money with red funnel during this year maybe a small token ie dicount on next travel could have been an offer as no ferrys available at time needed. whilst we on feel catering service need a rocket up their backsides

Ostopäivä: 20/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

all good

Ostopäivä: 22/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Excellent, very flexible service.

Ostopäivä: 22/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Good facilities on board and a timely service

Ostopäivä: 22/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

The booking was straightforward And the ferry was on time. we enjoyed the refreshments and…

The booking was straightforward And the ferry was on time. we enjoyed the refreshments and had a good view of the Solent . We took a few photos of the sea which were very clear. The ferry was clean...

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Red Funnel Isle of Wight Ferries

12 years ago

We are glad you enjoyed the trip, maybe see you again when the weather is a little warmer! Have a great weekend.

Ostopäivä: 22/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Good service, ship on time for departures. Ship keep vary clean and staff friendly and…

Good service, ship on time for departures. Ship keep vary clean and staff friendly and helpful.

Ostopäivä: 22/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

excellent timekeeping, ship was a bit cold in the saloon, but otherwise a good trip…

excellent timekeeping, ship was a bit cold in the saloon, but otherwise a good trip as always.

Ostopäivä: 22/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

How about a toddlers play area? I got stuck next to a screaming child with inept…

How about a toddlers play area? I got stuck next to a screaming child with inept parents. Your boat trip is usually at the end of a long day for over-tired children. The trip and staff were as...

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Ostopäivä: 22/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

We have a dog (medium sized, good-natured) and are therefore obliged to use the pet…

We have a dog (medium sized, good-natured) and are therefore obliged to use the pet area on the ferry. On two occasions recently, we travelled on the Red Falcon, which has the most awful pet area....

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Red Funnel Isle of Wight Ferries

12 years ago

Thank your for the feedback. We are currently reviewing our pet policy and hope to announce some changes in the next few weeks. In the meantime, many thanks for travelling with us - have a good weekend.

Ostopäivä: 22/11/2013

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Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

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