Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Red Funnel Isle of Wight Ferries arvostelut

Näytetään kaikki 58,284 arvostelua

Luotettu asiakas

Feefo Verified

12 years ago

Feel very disappointed that you don't allow one free change to travel booking. We had…

Feel very disappointed that you don't allow one free change to travel booking. We had to change our travel arrangements by one day due to illness and were charged £5 for the privilege. Wightlink...

Lue lisää

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for the feedback, we are currently reviewing the amendment rules for 2014.

Ostopäivä: 25/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Professional, friendly service. Arrived on time. Polite and willing staff that helped with a problem…

Professional, friendly service. Arrived on time. Polite and willing staff that helped with a problem on board regarding food. Thank you

Ostopäivä: 25/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

My only niggle is that there were not enough seats on the Friday 22nd November…

My only niggle is that there were not enough seats on the Friday 22nd November 9-30am sailing from East Cowes Too many coaches

Ostopäivä: 25/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

generally red funnel is very good, as an islander i like to travel to the…

generally red funnel is very good, as an islander i like to travel to the mainland for pleasure quite often, this is only really possible if the fares are keep reasonable ie offers which I try to use...

Lue lisää

Ostopäivä: 25/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

the ferry was very busy and unfortunately a group of brownies had to sit on…

the ferry was very busy and unfortunately a group of brownies had to sit on the floor in a gangway, which impaired right of way. Good that no emergency occurred!

Ostopäivä: 25/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Wasn't expecting a sheltered area on deck. As I was travelling with a puppy I…

Wasn't expecting a sheltered area on deck. As I was travelling with a puppy I had wrapped up for the cold, so was pleasantly surprised for the facilities provided for people travelling with dogs....

Lue lisää

Ostopäivä: 25/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Loading and unloading of the ferry is very efficient. Finding a seat can often be…

Loading and unloading of the ferry is very efficient. Finding a seat can often be difficult, especially returning to the mainland on Sunday evening. A better stocked shop would be very welcome,...

Lue lisää

Ostopäivä: 25/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Really impressed with the speed of boarding and the facilities on board. My only criticism…

Really impressed with the speed of boarding and the facilities on board. My only criticism is that the prices for refreshments are a bit to dear.

Ostopäivä: 25/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

the smell of cooked food pervading the whole of the main passenger deck at all…

the smell of cooked food pervading the whole of the main passenger deck at all times of day is not really acceptable.. the journey that i did last friday with you had 4 or possibly 5 coaches which...

Lue lisää

Ostopäivä: 25/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Although we had a discounted ticket, it did not make up for the mad scramble…

Although we had a discounted ticket, it did not make up for the mad scramble for a seat - we were lucky and got seated but there were many others sitting on the floor as there was no space. It is...

Lue lisää

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for the feedback. Unfortunately the current style of seating means 1-2 people can occupy a bench seat designed for 6-8 persons so we are looking to trial a different style next spring - we are confident this will make a big difference.

Ostopäivä: 25/11/2013

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta