Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Red Funnel Isle of Wight Ferries arvostelut

Näytetään kaikki 58,284 arvostelua

Luotettu asiakas

Feefo Verified

12 years ago

I changed the day that I travelled and while I accept that I had to pay…

I changed the day that I travelled and while I accept that I had to pay extra for the crossing as it was a busier ferry, I do find it off that I was charged £5 for an operator to press a couple of...

Lue lisää

Ostopäivä: 26/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Off-peak and winter prices good, coffee extremely expensive, toilets not great but runs on time…

Off-peak and winter prices good, coffee extremely expensive, toilets not great but runs on time and efficient get on/get off. Waste bins in lounge are truly disgusting (do they ever get cleaned?) A...

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Ostopäivä: 26/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Usual efficient friendly service. NB My daughter had to use Wightlink because your reduced sailing…

Usual efficient friendly service. NB My daughter had to use Wightlink because your reduced sailing times did not fit with her journey.

Ostopäivä: 26/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Helpful staff, slick service - and a good bacon bap! What more could I ask…

Helpful staff, slick service - and a good bacon bap! What more could I ask for?!

Ostopäivä: 26/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

9am ferry, 22/11/13 from East Cowes, awful experience. Nowhere near enough seats, managed to find…

9am ferry, 22/11/13 from East Cowes, awful experience. Nowhere near enough seats, managed to find two stools right opposite toilets, it was cold and draughty, just a thoroughly miserable experience....

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Red Funnel Isle of Wight Ferries

12 years ago

Many thanks for the feedback and for travelling with us, we have seating improvements in the pipeline.

Luotettu asiakas

12 years ago

Looking forward to seating improvements as this is what lets Red Funnel down and hope we won't have to wait too long. Compared to Wightlink Red Funnel ferries are more consistently on time and on the whole staff are friendlier.

Ostopäivä: 23/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Really easy to find, liked the 30 min arrive time, easy to board, clean and…

Really easy to find, liked the 30 min arrive time, easy to board, clean and warm on board, coffee and snacks from Steam reasonable price and very nice. Handy we had a voucher from Martin Lewis...

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Ostopäivä: 26/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

Excellent service

Ostopäivä: 26/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

It was fine. Bit chilly on the way over but staff are friendly - especially…

It was fine. Bit chilly on the way over but staff are friendly - especially the Steam girl on the way back (12pm ferry East Cowes to Soton, 25th Nov)

Ostopäivä: 26/11/2013

Luotettu asiakas

Feefo Verified

12 years ago

As I arrived at check in it became apparent that I had booked my journey…

As I arrived at check in it became apparent that I had booked my journey incorrectly, and was booked on the 09:00hrs sailing from Southampton, when in fact I wanted the 09:00hrs from East Cowes. The...

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Ostopäivä: 26/11/2013

Luotettu asiakas

Feefo Verified

12 years ago