Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Red Funnel Isle of Wight Ferries arvostelut

Näytetään kaikki 58,283 arvostelua

Luotettu asiakas

Feefo Verified

12 years ago

Service would be even better if prices were cheaper.

Ostopäivä: 03/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

excellent sever on the ferry

Ostopäivä: 03/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Excellent service and time keeping Cannot fault service or interaction staff/passengers Breakfast good

Ostopäivä: 03/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Wondered why I had been travelling with Wightlink all these years! Excellent. Service, refreshing and…

Wondered why I had been travelling with Wightlink all these years! Excellent. Service, refreshing and cheaper than Wightlink as well. it's a shame you. Don't have a service to Portsmouth

Ostopäivä: 03/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Would have given excellent if there hadn't been a 20 minute delay on the outgoing…

Would have given excellent if there hadn't been a 20 minute delay on the outgoing journey

Ostopäivä: 02/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Was disturbed to receive an email a couple of days before travelling, that was headed…

Was disturbed to receive an email a couple of days before travelling, that was headed "important travel information" which i thought would be perhaps a problem on the local roads, or a reschedule of...

Lue lisää

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for the feedback, your point has been noted and we will review the subject heading. However, we don't send them to frequent travellers and the overwhelming response from those that do receive them has been positive.

Ostopäivä: 02/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Travelling was fine - price ok for a day return. Only issue is there needs…

Travelling was fine - price ok for a day return. Only issue is there needs to be more seats. The boat was reasonably full but not completely packed however there was still nowhere to sit - spent the...

Lue lisää

Ostopäivä: 02/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Good value for money service, however, it would be nice to be allowed inside the…

Good value for money service, however, it would be nice to be allowed inside the ferry with dogs on all the fleet. Some have this facility on a top floor lounge where others you have to sit outside...

Lue lisää

Red Funnel Isle of Wight Ferries

12 years ago

Improvements will be announced shortly for pet owners but in the meantime thank you for travelling with us.

Luotettu asiakas

12 years ago

I'm really pleased there will be some improvements for pet owners. We travel to the Island on average, twice a month. We have two really well behaved chihuahuas, we really like the top deck lounge! the dogs lie down and sleep. We hate the sailings where we have to stay in the glass box. It is very difficult for you as some pets are not well behaved and I'm not sure how you would deal with this. This last weekend was particularly awful for us travelling to Cowes but pretty good coming back!

Ostopäivä: 02/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Easy turn up and check-in. Just unfortunate that the ferry was running nearly half hour late…

Easy turn up and check-in. Just unfortunate that the ferry was running nearly half hour late on this instance but by 9pm when I returned it was back on track so that was good

Ostopäivä: 02/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

I booked online to travel on the 9am ferry from East Cowes to Southampton on Sat…

I booked online to travel on the 9am ferry from East Cowes to Southampton on Sat 30th November. I was told just before the sailing that I wasn't going to fit on and neither were the 13 other cars...

Lue lisää

Red Funnel Isle of Wight Ferries

12 years ago

Sorry to hear this, the issue was a combination of a bad stow and the mistaken shipment of a couple of unbooked vehicles. We will contact you to put things right.

Ostopäivä: 02/12/2013

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

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