Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Red Funnel Isle of Wight Ferries arvostelut

Näytetään kaikki 58,284 arvostelua

Luotettu asiakas

Feefo Verified

12 years ago

Arrived for the ferry with minutes to spare! Friendly greeting. all staff pleasant and courteous. Captain…

Arrived for the ferry with minutes to spare! Friendly greeting. all staff pleasant and courteous. Captain kept us fully up to date about the crossing Good sailing!

Ostopäivä: 12/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

As ever the staff are polite and helpful. Thank you

Ostopäivä: 12/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Asked both the office and terminal staff to be put near the lift as my…

Asked both the office and terminal staff to be put near the lift as my passenger was on crutches (broken leg) and was parked as far away from the lift as it was possible to get meaning she had to...

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Red Funnel Isle of Wight Ferries

12 years ago

We are really sorry to hear this as your experience falls short of our normal high standard of service. Your feedback will be passed onto the relevant teams but in the meantime, thank you for letting us know, it is appreciated.

Ostopäivä: 12/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

After a long drive, a comfortable seat would be appreciated. Those seats have been on…

After a long drive, a comfortable seat would be appreciated. Those seats have been on the ferries at least since the 1980s and they were uncomfortable then!

Ostopäivä: 12/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

special offers very good, please keep them coming, staff very polite both on board and…

special offers very good, please keep them coming, staff very polite both on board and at terminal.

Ostopäivä: 12/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Great Pricing which allows an Island resident to go off the Island for a days…

Great Pricing which allows an Island resident to go off the Island for a days shopping without breaking the bank, on way back had a meal well presented but a bit on the pricey side I thought,...

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Ostopäivä: 12/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

We arrived early for our return journey by 3hours. We thought that we would check…

We arrived early for our return journey by 3hours. We thought that we would check if it was possible to travel on an earlier ferry without too high a penalty. There was a ferry in just as we...

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Ostopäivä: 12/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Very pleased as always. As a regular regular customer it would be good to receive…

Very pleased as always. As a regular regular customer it would be good to receive ferry offers.

Ostopäivä: 12/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Not enough seats, packing too many cars on, do we really need such a large…

Not enough seats, packing too many cars on, do we really need such a large bar for an hours journey? And of course your prices are set way too high for both the crossing and the food and drink on...

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Red Funnel Isle of Wight Ferries

12 years ago

More seats and new food menus are on the way - please see http://www.redfunnel.co.uk/newlook for more details. In the meantime, thank you for the review.

Ostopäivä: 11/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

very helpful, had my daughter and her baby travelling with me so they assisted with…

very helpful, had my daughter and her baby travelling with me so they assisted with the lift. Was late arriving for the ferry and had minutes to spare but let us on.

Ostopäivä: 11/12/2013

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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