Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Red Funnel Isle of Wight Ferries arvostelut

Näytetään kaikki 58,284 arvostelua

Luotettu asiakas

Feefo Verified

12 years ago

Very pleasant staff, very good service, and not a bad price Thank you

Ostopäivä: 15/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

on time but very crowded

Ostopäivä: 15/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

I think the food is to expensive for breakfasts and there never seem to be enough…

I think the food is to expensive for breakfasts and there never seem to be enough seats in the lounge for passengers as I am always struggling to find a seat if you do not race to sit down straight...

Lue lisää

Ostopäivä: 15/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Passenger lounge unpleasant cooking oil smell. Noticed this many times in the past. Yuk!

Ostopäivä: 15/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Ferry was very busy and we were travelling with our 15 month twins. Were unable…

Ferry was very busy and we were travelling with our 15 month twins. Were unable to be close to the lift but the employee helped us transport twins pushchairs and associated bags. Extremely helpful....

Lue lisää

Ostopäivä: 15/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

As usual when taking the 10.30 pm Friday night crossing to Cowes their was hardly…

As usual when taking the 10.30 pm Friday night crossing to Cowes their was hardly any serving staff. Coffee shop open for 10 minutes. Return journey on sunday was told by boarding staff that the...

Lue lisää

Red Funnel Isle of Wight Ferries

12 years ago

Thanks for the feedback, we will contact you separately to put things right.

Ostopäivä: 15/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

I was a first time traveller with my dog, check in lady was really helpful &…

I was a first time traveller with my dog, check in lady was really helpful & even gave my dog a gravy bone. Loading chaps were great & pressed the lift button for me, was like being first class even...

Lue lisää

Red Funnel Isle of Wight Ferries

12 years ago

Thanks for taking the time to let us know about your journey and for your kind comments. We are very proud of our staff and I'm glad they made you (and your dog) feel welcome. We hope you have a great Christmas and we look forward to seeing you on board in the New Year!

Ostopäivä: 14/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Being disabled and telling Red Funnel, they couldn't have been more helpful if they tried.…

Being disabled and telling Red Funnel, they couldn't have been more helpful if they tried. From entering the gates to on board and at the other end the staff and crew were very helpful. Thank you Red...

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Red Funnel Isle of Wight Ferries

12 years ago

I just wanted to say thank you for taking the time to let us know about your journey and for your kind comments. We are very proud of our staff and I'm glad they helped you to have a good journey. We hope you have a great Christmas and we look forward to seeing you on board in the New Year!

Ostopäivä: 14/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Strong smell of cooking in main cabin on Red Falcon. Hopefully with the imminent refit,…

Strong smell of cooking in main cabin on Red Falcon. Hopefully with the imminent refit, fume extraction will be addressed.

Ostopäivä: 14/12/2013

Luotettu asiakas

Feefo Verified

12 years ago

Services run on time although winter schedules are heavily reduced and often inconvenient. Inadequate seating…

Services run on time although winter schedules are heavily reduced and often inconvenient. Inadequate seating accommodation if boats are full. Catering unimaginative and lacking quality. Above...

Lue lisää

Ostopäivä: 14/12/2013

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

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