Good service , holiday, programme and hotel.
Pity that Virgin Trains did not have the seat reservation system in place on either the outward and homeward journey
Good service , holiday, programme and hotel.
Pity that Virgin Trains did not have the seat reservation system in place on either the outward and homeward journey
This was our first holiday with Railtrail and found them to be an extremely good company to travel with.
Will most definitely use them again in the future
This was our first holiday with Railtrail and found them to be an extremely good company to travel with.
Will most definitely use them again in the future
This is the second holiday I have had through Railtrail and I have been pleased with the booking service, your travel guides and quality of hotel. I hope to use you again sometime in the future.
This is the second holiday I have had through Railtrail and I have been pleased with the booking service, your travel guides and quality of hotel. I hope to use you again sometime in the future.
A very good 5 day break, taking in parts of our history not seen before. I cannot praise highly enough Graham Beard our tour manager, for his knowledge and commitment to all his group.
A very good 5 day break, taking in parts of our history not seen before. I cannot praise highly enough Graham Beard our tour manager, for his knowledge and commitment to all his group.
While forfeiting part of a prepayment is reasonable, losing the lot is not. As a result I have no option but to submit a rating of poor. Not bad, but poor; I wish I could go higher, but when you...
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Railtrail Tours
Railtrail Tours
11 years ago
We are very sorry that you were unable to travel on our popular Canals, Steam & Historic Chester tour. Our records show that you contacted us close to the departure date to enquire about cancelling due to fatigue, but that you didn’t confirm the cancellation. Unfortunately, at that stage everything would have been booked.
Our T&Cs are standard to the travel industry and whilst insurance is mandatory for overseas holidays we still always advise customers on UK holidays to take out holiday insurance particularly to cover instances of cancellation like this, but the choice is left with the customer.
However, in this case we did offer you the opportunity to substitute another customer to travel in your place at no additional cost. As we did not hear back from you, we assumed you would continue with the holiday.
I trust that our unique programme of tours will continue to appeal to you and that we will have the pleasure of your company at a future date
Dave Felstead
Managing Director
Railtrail Tours
Quality Escorted Holidays By Train.
On a Railtrail Tours quality escorted holiday all the details are taken care of by us – allowing you to relax and enjoy the unique – and green - experience that is travelling by train.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Quality Escorted Holidays By Train.
On a Railtrail Tours quality escorted holiday all the details are taken care of by us – allowing you to relax and enjoy the unique – and green - experience that is travelling by train.
