Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Rail Ninja arvostelut

https://rail.ninja/

POIKKEUKSELLINEN

Rail Ninja offers you the easiest way to book train tickets online across the world.

Palvelu

4.7

136

171

arviota viimeisen vuoden aikana

Näytetään kaikki 3,059 arvostelua

Luotettu asiakas

Feefo Verified

1 year ago

Positive Experience

I recently booked through Rail Ninja, and overall, the experience was positive. The service was smooth and efficient, with clear instructions and timely updates throughout the process. The booking...

Lue lisää

Rail Ninja

5 months ago

Thank you for sharing your feedback. We understand your frustration regarding the service fees. As a ticket-booking platform, our final price includes both the carrier's fare and our service fee, which covers ticketing, payment processing, and customer support. We strive to provide a convenient and seamless booking experience, but we recognize that the added fees can be a concern. We appreciate your comments and will continue working on improving transparency in our pricing.

Luotettu asiakas

Feefo Verified

8 months ago

Pleased to travel by Bullet Train.

It was easy to book the ticket. Details on the ticket was perfect.

Clara

Rail Ninja

8 months ago

Thank you for your feedback! We’re happy to hear that booking your bullet train ticket was easy and that all the details were clear and accurate. We look forward to assisting you on your next journey!

Luotettu asiakas

Feefo Verified

8 months ago

It was very easy for us to book our rail service in Europe, very convenient

Clara

Rail Ninja

8 months ago

We’re really glad to hear your experience was a good one! Thank you for the feedback, and we hope to assist you again in the near future.

Luotettu asiakas

Feefo Verified

8 months ago

Chew

Feefo Verified

8 months ago

Mitä Chew sanoi Rail Ninja:

Punctuality and clean

Clara

Rail Ninja

8 months ago

We appreciate the feedback!

Michael

Feefo Verified

8 months ago

Luotettu asiakas

Feefo Verified

8 months ago

Holiday Prep

First time using the site. Very easy to navigate and was user friendly.

Clara

Rail Ninja

8 months ago

Thank you for your feedback!

Luotettu asiakas

Feefo Verified

8 months ago

Convenient and good service

Easy and very responsive service

Clara

Rail Ninja

8 months ago

Thank you for the great feedback! Looking forward to helping you again soon!

Luotettu asiakas

Feefo Verified

8 months ago

Ease of use!

Very easy to use. Website was set up nicely. Quick confirmation of tickets purchased.

Clara

Rail Ninja

8 months ago

It’s great to hear that the service worked well for you. Hope to assist you again soon!

Luotettu asiakas

Feefo Verified

8 months ago

easy to use

Clara

Rail Ninja

8 months ago

It’s wonderful to know we could meet your needs. Hope to be part of your future journeys again!

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta