Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

RAC Breakdown Cover Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

Luotettu asiakas

Feefo Verified

5 years ago

Cowboys!

by not automatically renewing expensive policies

Tuotearvostelut

Ostopäivä: 02/09/2016

7

MG

Mr S Gardner

Feefo Verified

6 years ago

Mitä Mr S Gardner sanoi RAC Breakdown Cover:

Ripped off by auto renew

Ripped off by Auto renew alongside me taking out a policy. 1st Year was perfect at about £90. Then without my consent Rac auto-renewed my policy at a £27.50 a month(£330) per year. Along side that I...

Lue lisää

Tuotearvostelut

Ostopäivä: 27/11/2019

6

Luotettu asiakas

Feefo Verified

6 years ago

not used any services yet

no thoughts

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Ostopäivä: 22/01/2020

2

MP

Mr M Pegram

Feefo Verified

6 years ago

Mitä Mr M Pegram sanoi RAC Breakdown Cover:

Easy to complete

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Pegram,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Ostopäivä: 21/01/2020

0

MS

Mr S Smith

Feefo Verified

6 years ago

Mitä Mr S Smith sanoi RAC Breakdown Cover:

The cover needed

Great value for the money and that I can always rely upon the service

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Smith,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Tuotearvostelut

Ostopäivä: 27/01/2020

1

Luotettu asiakas

Feefo Verified

6 years ago

Keep up the good work

They went well I had a few problems when I was a member before and they are still good and are will stay with you.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Tuotearvostelut

Ostopäivä: 07/01/2020

0

Luotettu asiakas

Feefo Verified

6 years ago

You’ve lost a customer.

Unhelpful. Not flexible. Will not be renewing my cover. You’ve lost a customer.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Tuotearvostelut

Ostopäivä: 11/01/2020

3

MW

Mrs N Welsh

Feefo Verified

6 years ago

Mitä Mrs N Welsh sanoi RAC Breakdown Cover:

Great service from advisor, help retain a customer and reduce my cost

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mrs Welsh,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Tuotearvostelut

Ostopäivä: 24/01/2020

0

MT

Mr S Teggart

Feefo Verified

6 years ago

Mitä Mr S Teggart sanoi RAC Breakdown Cover:

Great service and no problems

Great service so easy to deal with

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Teggart,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Ostopäivä: 03/01/2020

0

ML

Mr J Newton-Lewis

Feefo Verified

6 years ago

Mitä Mr J Newton-Lewis sanoi RAC Breakdown Cover:

All hunky dory so far!

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Newton-Lewis,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Ostopäivä: 07/01/2020

0

RAC Breakdown Cover arvostelut

RAC Breakdown CoverLisää arvosteluja tästä tuotteesta (9,301)Avaa tuotteen verkkosivustoNever had to use them, they've been skimming my account for the past 4 years taking more and more money without my knowledge

RAC Breakdown CoverLisää arvosteluja tästä tuotteesta (9,301)Avaa tuotteen verkkosivustoGreat value for cover required

RAC Breakdown CoverLisää arvosteluja tästä tuotteesta (9,301)Avaa tuotteen verkkosivustoI now you are good as I am a old member, and I know you are good in you work that is why I have joined again.

RAC Breakdown CoverLisää arvosteluja tästä tuotteesta (9,301)Avaa tuotteen verkkosivustoYou’ve lost a customer...

RAC Breakdown CoverLisää arvosteluja tästä tuotteesta (9,301)Avaa tuotteen verkkosivustoGreat service happy customer

Miten Feefo-arvostelut kerätään?

Kuka voi jättää Feefo-arvostelun?

Miten tarkastamme arvostelut?

Miten käsittelemme väärennettyjä arvosteluja?