The Quality Bearings Online's service was excellent. We were kept updated on our order from beginning to delivery. This item works perfectly for our purpose.
Lily
Quality Bearings Online
10 months ago
Thank you for much for this incredible 5 star review! We pride ourselves on the services we provide our customers, and we are so glad you have recongized that. We hope to see you again!
They did not send the complete kit and am waiting on activator to be supplied
Lily
Quality Bearings Online
10 months ago
Thank you for leaving your honest feedback. We are sorry you were not happy with the product you received. We strive to always meet our customers' expectations, and we regret that we fell short this time. I can see you have been in contact with our customer service team and product specialist, who outlined exactly what you ordered is what you had received. We have pictures from our side before we sent it out and I can confirm the kits were complete and sealed, we are sorry for any confusion caused. If there is anything else I can help you with or if you wish to discuss this further please contact me at customerservice@qualitybearingsonline.com
Ostopäivä: 19/06/2025
0
Jaa
Luotettu asiakas
Feefo Verified
11 months ago
thought the items were in stock and would ship quicker then they did, didnt relize they werent an american company
Lily
Quality Bearings Online
11 months ago
Thank you so much for sharing your feedback with us. We’re truly sorry for any confusion or disappointment caused by the shipping timeframe and for any misunderstanding about our company’s location. We do our best to provide clear information about estimated shipping times, but we understand this wasn’t as clear as it should have been in your case. We really appreciate your patience and will continue working to improve our communication so future customers have a smoother experience.
Excellent service, received my item on time with out any delay
Lily
Quality Bearings Online
11 months ago
Thank you for taking your time to leave this amazing review! We are so pleased you were happy with our services, we pride ourselves on our super fast delivery and we are so glad you recognized that! We hope you will use our services again in the future.
Ostopäivä: 30/06/2025
0
Jaa
CG
Colin Gurnsey
Feefo Verified
11 months ago
Mitä Colin Gurnsey sanoi Quality Bearings Online:
As stated
Lily
Quality Bearings Online
11 months ago
Thank you for this amazing 5 star review Colin! We are so pleased you were happy with our product and services. We hope you will continue to use our services in the future.
Tuotearvostelut
Ostopäivä: 27/06/2025
0
Jaa
SC
Steven Chandler
Feefo Verified
edgewater Md USA
11 months ago
Mitä Steven Chandler sanoi Quality Bearings Online:
Thank you for taking the time to leave this amazing 5 star review Steven. We’re especially glad to hear that our customer service and communication stood out to you! We pride ourselves on excellent customer service, and we are glad you recognized that. We hope you will use our services again in the future.
Tuotearvostelut
Ostopäivä: 24/06/2025
0
Jaa
JD
Jack Daray
Feefo Verified
11 months ago
Mitä Jack Daray sanoi Quality Bearings Online:
What I needed
Lily
Quality Bearings Online
11 months ago
Thank you for this amazing 5 star review Jack! We are so pleased you were happy with your product you ordered, we hope you will use our services again in the future.
Tuotearvostelut
Ostopäivä: 06/06/2025
0
Jaa
RB
ROBERT BROOM
Feefo Verified
Fort Worth
11 months ago
Mitä ROBERT BROOM sanoi Quality Bearings Online:
ORDER WAS SIMPLE BUT IF THERE IS A ISSUE WITH YOUR ORDER YOU GET NOTHING
Lily
Quality Bearings Online
11 months ago
Thank you for leaving your honest feedback Robert. We’re sorry to hear that you’re disappointed. While we aim to make every order as simple and seamless as possible, we also take any concerns seriously and strive to resolve them fairly and professionally.
We’ve received your email, and I can confirm that I’ve been working closely with our product specialist to find the right solution for you. Our slight delay in responding was due to ensuring we had correctly identified the exact product you were looking for—we wanted to get it right before getting back to you. That said, I completely understand how important timely communication is, and I’ll be escalating this internally to make sure we don’t fall short of expectations moving forward. We appreciate your patience and the opportunity to make this right. If you wish to discuss this further, please contact me at customerservice@qualitybearingsonline.com
Tuotearvostelut
Ostopäivä: 17/06/2025
0
Jaa
PL
Peter Levine
Feefo Verified
11 months ago
Mitä Peter Levine sanoi Quality Bearings Online:
Well, the service was really good until I was subjected to Feefo. At that point it became an annoying thing to deal with.
Get it? Got it? Good!
Lily
Quality Bearings Online
11 months ago
Thank you for taking the time to leave your feedback Peter. We really appreciate it. We are so pleased you were happy with our services. However, we are sorry to hear that you felt this way about the Feefo follow-up. This is something we are going to take onboard and investigate into internally to ensure our customers have the best experience possible. If you wish to discuss this further, please contact me at customerservice@qualitybearingsonline.com.
Excellent service. Haven’t had to use them yet as they are spare parts. Thank You
Lily
Quality Bearings Online
11 months ago
Thank you for taking the time to leave this incredible 5 star review. We pride ourselves on the services we offer, and we are glad you recognized that. We look forward to working with you again in the future.
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.