Thank you, Joan – we’re delighted everything arrived on time and you’re pleased with the service. 🌼
Tuotearvostelut
primrose-uk
Primrose
5 months ago
Thanks, Joan – I’m glad to hear everything arrived on time and you’re happy with the service. If you’d like advice on getting a louder water sound from your feature (for example, adjusting the flow), please email our team and we’ll be happy to help.
I’m really sorry to hear this hasn’t been a good experience for you. If you’re able to email our team with your order details, we’ll look into what’s going wrong and do our best to put it right.
Tuotearvostelut
primrose-uk
Primrose
5 months ago
I’m really sorry about the quality issues you’ve described and how disappointing this has been. This isn’t the standard we aim for – please email our team with your order details and photos of the damage so we can investigate and try to put this right.
primrose-uk
Primrose
5 months ago
I’m really sorry about the quality issues you’ve described and how disappointing this has been. This isn’t the standard we aim for – please email our team with your order details and photos of the damage so we can investigate and try to put this right.
Mellow the service agent has tried her best and very helpful. Despite this i am still perplexed as to how I have now received 2 MORE replacement planters completely cracked at the edges. .I think its...
Lue lisää
primrose-uk
Primrose
5 months ago
I'm really sorry about the repeated damage and the frustration this has caused you. Please email our team with your order details so we can arrange a refund and get this resolved for you as quickly as possible.
Tuotearvostelut
primrose-uk
Primrose
5 months ago
Thanks for sharing this feedback. We’re sorry the planter didn’t meet your expectations; we’ll pass your comments about strength and usage on to our product team to improve our descriptions.
Easy to order, items arrived quickly and well packaged. Plants in good condition.
primrose-uk
Primrose
5 months ago
Thank you for your lovely feedback and for choosing us again – we’re delighted to hear your plants arrived quickly, well packaged, and in great condition. 🌿
Tuotearvostelut
primrose-uk
Primrose
5 months ago
Thank you for your lovely feedback – I’m glad it arrived quickly and is working well as a discreet support for your clematis. 🌿
Thank you for your positive feedback – we’re really pleased you found the online process straightforward.
Tuotearvostelut
primrose-uk
Primrose
5 months ago
Thank you for your lovely feedback – we're really pleased the product and delivery met your expectations, and that we could supply exactly what you were looking for.
Ostopäivä: 12/05/2026
0
Jaa
JN
Julia S de Newtown
Feefo Verified
GBR
5 months ago
Mitä Julia S de Newtown sanoi Primrose:
Generally it was good, although I would have appreciated more explanation of what was about to be delivered in the despatch email. The order was a large amount of plants and pots along with...
Lue lisää
primrose-uk
Primrose
5 months ago
Thanks, Julia, for the balanced feedback – I’m glad everything arrived in good condition and that our team were helpful, but I’m sorry for the confusion around the split deliveries and couriers. We’ll review how clearly our despatch emails explain what's being shipped and when so this is smoother next time.
Tuotearvostelut
primrose-uk
Primrose
5 months ago
Thanks so much for your feedback, Julia – I’m glad it arrived in time to use with your planting, and I hope you start seeing great results as your plants establish. 🌱
primrose-uk
Primrose
5 months ago
Thanks for your feedback, Julia – I hope the product works really well for you once you get a chance to use it. If you have any questions when you do, please feel free to get in touch.
Ostopäivä: 05/05/2026
0
Jaa
Luotettu asiakas
Feefo Verified
5 months ago
No service
primrose-uk
Primrose
5 months ago
I’m sorry to hear you feel you’ve had no service. Please email our customer care team with your order details so we can look into this and try to put things right.
Tuotearvostelut
primrose-uk
Primrose
5 months ago
Thank you for your review — we’re pleased to hear your original clock lasted 10 years and hope this replacement serves you just as well. If you ever need help with care or setup, please contact our customer service team.
Thank you for your feedback – we’re really pleased you’re happy with the hurdles and speedy delivery, and we’ll certainly take your comments about the delivery cost on board.
Tuotearvostelut
primrose-uk
Primrose
5 months ago
Thank you for the lovely feedback – we’re so pleased you’re happy with the quality and look of the hazel hurdles, and we’re sorry the courier split the delivery across two days. If you decide to order that extra panel, we’ll be glad to help.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.