No problems. Delivered on time and very pleased with purchase.
primrose-uk
Primrose
3 months ago
Thanks, Jill – we’re really pleased to hear your order arrived on time and that you’re happy with your purchase!
Tuotearvostelut
primrose-uk
Primrose
3 months ago
Thanks so much, Jill – we’re delighted you’re enjoying your new water feature and really appreciate your helpful tips and feedback on the lighting. 💚
Ostopäivä: 25/06/2026
0
Jaa
RL
Rachel Hutchinson-Lee
Feefo Verified
3 months ago
Mitä Rachel Hutchinson-Lee sanoi Primrose:
No issues whatsoever
primrose-uk
Primrose
3 months ago
Hi Rachel. That’s a fantastic review, thanks Rachel. Always happy to help, so let us know if you need anything else!
Tuotearvostelut
primrose-uk
Primrose
3 months ago
That’s a fantastic review, thanks Rachel. Always happy to help, so let us know if you need anything else!
Ostopäivä: 25/06/2026
0
Jaa
LP
Lorraine Pugh
Feefo Verified
GBR
3 months ago
Mitä Lorraine Pugh sanoi Primrose:
Delivery on time
primrose-uk
Primrose
3 months ago
Thanks for letting us know your delivery arrived on time, we really appreciate your feedback.
Tuotearvostelut
primrose-uk
Primrose
3 months ago
Thanks for the feedback, Lorraine – some solar features can run more slowly, especially without strong sun or battery backup. If you’d like to explore options for a stronger flow or different model, please contact our customer service team so we can help.
Poor - they are polite with their customers, but don't listen - would not deliver to the Scottish Highlands, despite having done so in the past.
primrose-uk
Primrose
3 months ago
We’re really sorry to hear this and understand how frustrating it is, especially as you’ve ordered from us before. Some products now have delivery restrictions or extra charges for the Highlands and Islands due to our couriers; thank you for the feedback, which we’ll share internally to help us improve.
Ostopäivä: 24/06/2026
0
Jaa
Luotettu asiakas
Feefo Verified
3 months ago
I paid for nominated day delivery. Regular updates saying it was on its way. Only arrived the day after
primrose-uk
Primrose
3 months ago
Thank you for letting us know, and I’m really sorry your nominated day delivery arrived late despite the updates. This isn’t the standard we aim for – please email our customer service team with your order details so we can look into this and discuss a suitable resolution.
Thanks so much, Hilary – we’re delighted to hear you’re so pleased with your water feature! 🌿💧
Tuotearvostelut
primrose-uk
Primrose
3 months ago
Thank you for your lovely feedback, Hilary – we're glad you're pleased with the feature and that delivery went smoothly. 😊 If you ever find assembly tricky with future items, please feel free to contact us for extra guidance.
Thank you for your lovely feedback – we’re really pleased you found it easy to order and that your willow edging arrived quickly.
Tuotearvostelut
primrose-uk
Primrose
3 months ago
Thanks for taking the time to share this – we’re sorry they felt a bit fragile in hard ground, and we’ll pass this feedback on to help improve the product.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.