Excellent service and rapid delivery. I recommend to friends and family. Always better to stop the sun getting into the house rather than trying to deal with the light and heat once it is in.
primrose-uk
Primrose
3 months ago
Thank you for your lovely feedback and recommendation – we’re delighted you’re so happy with our service and speedy delivery. 🌟
Tuotearvostelut
primrose-uk
Primrose
3 months ago
Thank you for your lovely feedback – we’re really glad your order arrived quickly and that the shade is helping in the hot weather. We’re working hard to replenish stock and expand the range as soon as possible.
primrose-uk
Primrose
3 months ago
Thank you for your lovely feedback – we’re really glad your order arrived quickly and that the shade is helping in the hot weather. We’re working hard to replenish stock and expand the range as soon as possible.
First class. I contacted CS and they were very helpful.
primrose-uk
Primrose
3 months ago
Thank you for your lovely feedback – we’re delighted the solution is working so well for your west-facing windows and that our customer service team could help. 🌿
Tuotearvostelut
primrose-uk
Primrose
3 months ago
Thank you so much for persevering with the tricky installation and for sharing such a detailed review – I’m really glad to hear the awning has made such a big difference to the heat at your window. I’ll make sure your comments about the arm instructions and spring loading are passed on to the team so we can keep improving.
Thank you, Bill – we’re glad you found the timber planter good value and the ordering process easy! We really appreciate you taking the time to leave this feedback.
Tuotearvostelut
primrose-uk
Primrose
3 months ago
Thanks, Bill – we really appreciate your feedback and are delighted to hear you found the product well made, good value and promptly delivered.
A speedy delivery, good communication re date, time etc and the product was well packaged
primrose-uk
Primrose
3 months ago
Thanks, Christine – we really appreciate your lovely feedback and are delighted you were happy with the product and delivery.
Tuotearvostelut
primrose-uk
Primrose
3 months ago
Thanks, Christine – we’re so pleased you like the look of it and hope your sister loves it too! If you have any issues once it’s in use, just get in touch with our customer care team and we’ll be happy to help.
helpful customer service when a product was damaged in transit
primrose-uk
Primrose
3 months ago
Thank you for your feedback – I’m glad our customer service team could help quickly with the item damaged in transit, and we appreciate you taking the time to let us know.
Tuotearvostelut
primrose-uk
Primrose
3 months ago
Thank you for your lovely feedback – we’re really pleased you were happy with the service and found the product good value.
Good original delivery times, generally well packed though one had been previously taped and had come undone. Very good customer services with speedy replacement of article which arrived with parts...
Lue lisää
primrose-uk
Primrose
3 months ago
Thanks for taking the time to share such detailed feedback – it’s never easy to hear we’ve disappointed a customer, but your comments about packaging and treated timber will help us improve, so thank you. If you’d like us to look into your specific order, please email us at info@primrose.co.uk.
Tuotearvostelut
primrose-uk
Primrose
3 months ago
Thanks for taking the time to share this detailed feedback – I’m really sorry about the unclear instructions, missing parts and the trouble assembling the planters. This isn’t the standard we aim for; please contact our customer care team so we can look into your order and put things right.
Ostopäivä: 28/06/2026
0
Jaa
JB
Jennifer Bohill
Feefo Verified
GBR
3 months ago
Mitä Jennifer Bohill sanoi Primrose:
Primrose were quick at responding
primrose-uk
Primrose
3 months ago
Thanks for your review, Jennifer – we’re really pleased to hear our team responded quickly.
Tuotearvostelut
primrose-uk
Primrose
3 months ago
I’m sorry to hear the base didn’t hold the soil. This isn’t the standard we aim for, so please email our team with your order details and photos so we can look into a replacement or solution for you.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.