Advice on what hammock fitted the stand I’d already bought from them was very sketchy, the person I spoke to didn’t really know much about them and I ended up buying the only one I was told would...
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primrose-uk
Primrose
2 months ago
Thanks for sharing your experience, Glynis – I’m sorry the advice you received wasn’t helpful and that the hammock isn’t a great fit. We’ll use this feedback to improve our product knowledge; if you’d like us to review your order and options, please email our customer care team.
Tuotearvostelut
primrose-uk
Primrose
2 months ago
Thanks for sharing this, Glynis – I’m really sorry the Tortola stand and double hammock haven’t worked as expected. We appreciate your honest feedback; if you’d like us to review your options (including suitability and returns), please email our team so we can look into this for you.
Ostopäivä: 27/06/2026
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Luotettu asiakas
Feefo Verified
2 months ago
The refunded me after sending them a picture of the ite.
primrose-uk
Primrose
2 months ago
Thanks for letting us know – I’m glad your refund was sorted after you sent the photo of the item.
Tuotearvostelut
primrose-uk
Primrose
2 months ago
Thank you for taking the time to leave this feedback – we’re sorry the item arrived broken, but pleased we could refund you straight away and that you felt it was good value.
Very easy to order. Only took a few days to be delivered.
primrose-uk
Primrose
2 months ago
Thanks, Karen – we’re delighted you love your new water feature and that delivery was so quick and easy. We really appreciate you taking the time to leave this review.
Tuotearvostelut
primrose-uk
Primrose
2 months ago
Thank you for your lovely feedback, Karen – we’re so pleased you’re enjoying your Easter Island Head water feature, especially lit up at night alongside your other heads.
Thank you for your lovely feedback – we’re delighted to hear your water feature was dealt with quickly and that you’re happy with the service.
Tuotearvostelut
primrose-uk
Primrose
2 months ago
Thank you for your lovely feedback – we’re really pleased the water feature issue was resolved quickly and that you’re enjoying both it and your new bird bath.
Thank you for your lovely feedback – we’re really pleased to hear your water feature arrived quickly and you’re happy with it!
Tuotearvostelut
primrose-uk
Primrose
2 months ago
Thank you for the lovely feedback – we’re delighted to hear you’re pleased with the structure and water flow, and that it stays clear even in full sun.
Thanks for your feedback, Amanda – I’m glad delivery was quick, but I’m sorry the product didn’t live up to expectations. Please email our team with your order details so we can look into this and try to put things right.
Tuotearvostelut
primrose-uk
Primrose
2 months ago
Thanks for your feedback, Amanda – I’m sorry the look wasn’t what you expected. If you’d like to discuss returning it or possible alternatives, please contact our customer service team so we can help.
No problems ordering online and delivery of product. We were kept up to date with when to expect delivery by email so we could ensure we were in when it arrived.
primrose-uk
Primrose
2 months ago
Thank you for your lovely feedback – we’re really pleased everything went smoothly with your order and delivery.
Tuotearvostelut
primrose-uk
Primrose
2 months ago
Thanks for your review! I'm glad to hear the cover is working well to keep your pouring bowls clean and protected from nesting birds.
primrose-uk
Primrose
2 months ago
Thank you for your lovely review, we’re delighted to hear how much you’re enjoying the peaceful sound and look of the water in your garden. 😊
primrose-uk
Primrose
2 months ago
Hi S, thanks for leaving a note anyway – we hope when you do get to use it, it works perfectly for you!
Thanks, Andrew! We're really pleased to hear your order arrived quickly.
Tuotearvostelut
primrose-uk
Primrose
2 months ago
Thanks, Andrew! We’re delighted you’re pleased with the rustic look, value and fast delivery, and we really appreciate you choosing us for your gardening needs.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.