Thanks, Lynda – we really appreciate your feedback and are delighted you were happy with the communication and speedy delivery.
Tuotearvostelut
primrose-uk
Primrose
1 month ago
Thanks so much, Lynda – we’re delighted you love the hurdles and came back for a second order, and it’s great to hear the quality and delivery impressed you again. 🌿
Hard to fault. Ordering was straight forward and delivery pretty quick with excellent packaging.
primrose-uk
Primrose
1 month ago
Thanks, Jeffrey – we really appreciate your lovely feedback and are delighted you found ordering easy and the delivery and packaging up to scratch.
Tuotearvostelut
primrose-uk
Primrose
1 month ago
Thanks so much, Jeffrey – we really appreciate your repeat custom and detailed feedback, and we’re delighted to hear the fox repellers are working so well for you.
The product arrived very quickly, but DX don't care enough to wait for us to answer the door. My order was left outside, where a lot of people pass by. Rubbish!
primrose-uk
Primrose
1 month ago
Thanks for sharing your experience, Nina; I’m really sorry your order was left in an unsuitable place. This isn’t the standard we expect from our carriers—please email our customer care team with your order details so we can look into this and help.
Tuotearvostelut
primrose-uk
Primrose
1 month ago
I’m sorry to hear the rat is still around – that’s really frustrating. Ultrasonic deterrents can take a few days or even weeks to have full effect, especially if rodents have already nested, so please allow some time and ensure the unit is placed in an open, unobstructed area facing where you see activity.
Primrose had a message saying product wasn’t available until August which was not the case. We received it in a day or two in July
primrose-uk
Primrose
1 month ago
Thanks for your feedback, Georgina – I’m glad the product arrived quickly in the end, and we’ll review our availability messaging to make sure it’s more accurate in future.
Tuotearvostelut
primrose-uk
Primrose
1 month ago
Thanks for sharing your experience, Georgina – we’re glad it’s now working perfectly, and your detailed feedback is really helpful for us and other customers.
primrose-uk
Primrose
1 month ago
Thanks for sharing your experience, Georgina – we’re glad it’s now working perfectly, and your detailed feedback is really helpful for us and other customers.
Professional, friendly and efficient customer service staff
primrose-uk
Primrose
1 month ago
Thank you for your feedback – I’m sorry to hear the 1.8m Pine Raised Trough Planter didn’t meet your expectations, but I’m glad our customer service team were able to help. If you’d like us to look into anything further, please email us with your order details.
Tuotearvostelut
primrose-uk
Primrose
1 month ago
Thanks for sharing this feedback and I’m very sorry for the poor quality planter and the repeated failed collections – that’s incredibly frustrating. We’ll use your comments to review both product quality and our courier performance so this doesn’t happen again.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.