Srevice recieved was really good, I had a problem which was sorted out on the phone in no time.
primrose-uk
Primrose
14 hours ago
Hi Pamela. That’s great feedback! Always happy to help, so let us know if you need anything else!
Tuotearvostelut
primrose-uk
Primrose
14 hours ago
Thank you so much for your lovely feedback, Pamela – we’re delighted you’re happy with the product and that our customer service team could resolve the delivery issue for you.
Thank you so much for your excellent feedback – we really appreciate you taking the time to leave a review.
Tuotearvostelut
primrose-uk
Primrose
14 hours ago
Thanks for your feedback – I’m glad the product met your expectations, and I’m sorry the visible water pipe is affecting the look; I’ve passed your suggestion about feeding the pipe through the pond base to our product team for future improvements.
Fast efficient service and very good customer service.
primrose-uk
Primrose
14 hours ago
Hi Stuart. That’s a fantastic review, thanks – always happy to help, so let us know if you need anything else!
Tuotearvostelut
primrose-uk
Primrose
14 hours ago
Thanks, Stuart – we really appreciate your positive feedback and your suggestion about adding the pump model number to the label, and we’ll pass this on to the relevant team to help improve future versions.
Sorry to hear this and that you didn’t get a reply before. Please email us with your details so we can look into what’s gone wrong and put it right.
Tuotearvostelut
primrose-uk
Primrose
14 hours ago
I’m really sorry you’ve been left with something you can’t safely hang, especially after not receiving a reply. Please email our team with your order number and some photos so we can look into the fitting issue and arrange a suitable resolution.
Ostopäivä: 30/07/2026
0
Jaa
Luotettu asiakas
Feefo Verified
3 days ago
Excellent
primrose-uk
Primrose
14 hours ago
Thank you for the lovely feedback! Here at Primrose we really appreciate you taking the time to leave a review.
Tuotearvostelut
primrose-uk
Primrose
14 hours ago
Thank you for your review – I’m glad our customer service team could sort a replacement so quickly and that you’re happy with the outcome.
this is the second time I have used Primrose and both times the service and delivery were excellent. I was kept informed of the progress of my order and delivery was on time and very well packaged.
primrose-uk
Primrose
3 days ago
Thank you for your lovely review and for coming back to us again — we’re delighted you’ve had excellent service and delivery both times, and we really appreciate your repeat custom.
Tuotearvostelut
primrose-uk
Primrose
3 days ago
Thank you for such a lovely review – we’re delighted to hear the water feature looks great in your conservatory and that you’re enjoying the gentle sound and easy setup.
Thank you for your lovely feedback about the planter, price and packaging – we really appreciate it. 😊 If you’d like to share any details about the delivery firm’s service, please email us so we can pass this on and help improve things.
Tuotearvostelut
primrose-uk
Primrose
3 days ago
Thank you for your kind words about the planter and packaging, and I’m really sorry the delivery issues caused inconvenience. We appreciate you bearing with us while we sorted it and will use your feedback to keep improving our courier service.
primrose-uk
Primrose
3 days ago
Thank you for your kind words about the planter and packaging, and I’m really sorry the delivery issues caused inconvenience. We appreciate you bearing with us while we sorted it and will use your feedback to keep improving our courier service.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.