Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Premier Block Management arvostelut

http://www.pbm-property.com

PBM is a customer-focused building management company

Palvelu

arviota viimeisen vuoden aikana

Näytetään kaikki 1,944 arvostelua

Sarah Sheldon

Feefo Verified

9 years ago

Mitä Sarah Sheldon sanoi Premier Block Management:

Very prompt response time.

Zoe Harryman

Feefo Verified

9 years ago

Mitä Zoe Harryman sanoi Premier Block Management:

This is Based purely on my experience with Amelia Mardle. She has gone above and beyond to help resolve a problem and is a credit to the company.

Luotettu asiakas

Feefo Verified

9 years ago

Very quick to respond, competant service

Stephen Horne

Feefo Verified

9 years ago

Mitä Stephen Horne sanoi Premier Block Management:

Speedy, very helpful response

Yes

Luotettu asiakas

Feefo Verified

9 years ago

Acted promptly

In our dealings with PBM they seem to respond to all situations promptly.

Luotettu asiakas

Feefo Verified

9 years ago

Excellent service

I would strongly recommend PBM service. Special thank you to Alex and Lucy for their fantastic job.

D Hutchinson

Feefo Verified

9 years ago

Mitä D Hutchinson sanoi Premier Block Management:

Communication was very helpful and informative. Reply to a query by email was very prompt.

Sanjay Joshi

Feefo Verified

9 years ago

Mitä Sanjay Joshi sanoi Premier Block Management:

Amelia was extremely helpful, and efficient in dealing with my enquiry.

David Brewer

Feefo Verified

9 years ago

Mitä David Brewer sanoi Premier Block Management:

fantastic !

Spoke to Alex who could not have helped me more . She wanted to help rather than had to help ! Nicest voice ive heard all day which considering i own a call centre , speaks volumes

Derek

Feefo Verified

9 years ago

Mitä Derek sanoi Premier Block Management:

Prompt response this time, but poor service generally.

I didn't make a purchase- I had to chase up for receipt for ground rent payment. Although this time I received a prompt response from Amie, this is not the first time I have needed to chase up...

Lue lisää

Gary Cane

Premier Block Management

9 years ago

Hi Derek, sorry our service hasn't been as consistent as we would like. We have been working on our response times which are now up to over 70% e-mail response within 24 hours. We continue to work with our performance manager month on month to improve, we are aiming for 90% by the end of the year. Its nice to hear your recent feedback is good, it shows us the work we are doing is having a positive effect.

Please note we only collect rent for this client which the amount stated in the Lease and actually our fees are paid by the client. Happy to schedule a call and run over this with you, please get in touch.

We appreciate the feedback.

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