Plastic Pipe Shop arvostelut

Thank you for taking the time to leave us feedback. We are glad you had a positive experience and look forward to continued business with you.

Thank you for taking time to leave us feedback.

Hello and thank you for your feedback. Unfortunately we were not advised by UKMail of any issues with this delivery and this is the first we have heard of any problems. I have spoken to UKMail about this and apparently the depot has been unable to locate your package. I understand that Emily in the office has now spoken to you and resolved the matter.

As a result of this feedback, we have now put a system in place where the previous days deliveries will be double checked by our staff first thing in the morning, so that we can pick up, react to and resolve any similar issues as early as possible, rather than waiting for UK Mail to inform us (or not!). 

We have tried most of the national courier companies at one time or another and have found that on occasions, all of them have issues. In our experience, UKMail are up there with the best in terms of reliability.

Hello and thank you for your feedback. I have tried, unsuccessfully, to contact you by email to ask which fittings were not received correct, as we have had no notification from you and if there is an issue, will gladly put it right. With regards to the different manufacturers, we stock items from several manufacturers as we find that no single one provides the range of fittings our customers require. All fittings and pipe are manufactured by ISO9001 plants (all of which we have visited) to British Standards etc. There is a certain (very limited) tolerance allowed during manufacture which can sometimes result in a fitting feeling slightly tight or slack, but this can be in fittings from the same manufacturer or a different one. Such tolerances do not affect the end product when it has been solvent welded together.

Dear Customer, 

 Thank you for taking time to leave us feedback. We are glad you had a positive experience, and we look forward to future business.