Prompt delivery and excellent frame but hanging device unworkable.
Sales Team
Photo Frames & Art
1 year ago
Hello, we are sorry to hear you are experiencing trouble hanging your frame. If you could send us a photo at sales@photoframesandart.com please we can arrange for a new one to be sent out to you. The Team at PF&A x
Great quality frames for the price. High quality perspex. Unfortunately our glass frames came smashed, but the team quickly responded and sent out replacements. Thanks Abbi!
Complemented the photo perfectly , including the mount. Will use again.
Tuotearvostelut
Ostopäivä: 31/10/2024
0
Jaa
SR
Sita L Ruskin
Feefo Verified
1 year ago
Mitä Sita L Ruskin sanoi Photo Frames & Art:
I have return frame and not received a refund. Please refund me
Sales Team
Photo Frames & Art
1 year ago
Hello, I am sorry to see that you have only given us 1 star as this frame is very popular with our customers. With regards to your refund, we do advise that returns may take up to 10 working days for us to issue a refund and we only received your return on the 11th November. I can see that you emailed in on Monday 19th November and Abbi, our customer service advisor, replied to you within 24 hours to ask you for your proof of posting. We can see that you have sent this and will issue the refund today. If we can help further please do not hesitate to contact us on sales@photoframesandart.com
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.