Ordered and approved on 4th August. It’s now 27 days later and have still not received despite EU Meds indicating they dispatched on 5th August. Keep getting responses from Ashley at customer...
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Owen
PharmXtra
3 years ago
Hi there,
Sorry about the delays. We have sent out an email regarding these orders. If you have anymore queries please contact the customer support team.
Sorry for the inconvenience.
Kind Regards
EuMeds
Owen
PharmXtra
3 years ago
Hi there,
I've just been informed that it might have been sent by SMS as well.
Kind Regards
EuMeds
Luotettu asiakas
3 years ago
I have emailed twice today Owen but not received a reply to either. Your website now states you have the item in stock so why has it not been delivered. The Royal Mail tracking still states they are awaiting the item.
Luotettu asiakas
3 years ago
Nothing has been sent by SMS. I am still awaiting delivery of the parcel. Why hasn't it been delivered yet and why are customer support not responding to emails and why are the telephone lines unavailable?
It is beginning to appear that this may be a scam.
Owen
PharmXtra
3 years ago
Hi,
I can see that you have been speaking to our customer support team. As you can understand, they have a lot of customers to deal with, therefore they will get back to you as soon as they can.
Sorry for the inconvenience.
Kind Regards
EuMeds
3
Jaa
Luotettu asiakas
Feefo Verified
3 years ago
Rubbish
I still don’t have my meds!!!
Owen
PharmXtra
3 years ago
Hi there,
Sorry about the delays. We have sent out an email regarding these orders. If you have anymore queries please contact the customer support team and they will get back to you and resolve your issues.
Sorry for the inconvenience.
Kind Regards
EuMeds
Owen
PharmXtra
3 years ago
Hi there,
I've just been informed that it might have been sent by SMS as well.
Kind Regards
EuMeds
1
Jaa
Luotettu asiakas
Feefo Verified
4 years ago
Fast easy service
Owen
PharmXtra
3 years ago
Hi there,
Thank you for this positive review. We appreciate this and we hope we can keep being a fast and reliable
service.
Kind Regards
EuMeds
1
Jaa
AL
Allan
Feefo Verified
4 years ago
Mitä Allan sanoi PharmXtra:
Excellent
Great service and professional
Owen
PharmXtra
3 years ago
Hi Allan,
Thank you for this positive 5-star review.
Kind Regards
EuMeds
0
Jaa
DA
Daniel
Feefo Verified
4 years ago
Mitä Daniel sanoi PharmXtra:
Efficient service, just a bit on expensive side.
Owen
PharmXtra
3 years ago
Hi Daniel,
Thank you for this positive 4-star review, we do try to keep our prices as competitive as possible.
Kind Regards
EuMeds
1
Jaa
WI
William
Feefo Verified
4 years ago
Mitä William sanoi PharmXtra:
Dependable efficient service
I have been regular customer of eumeds for several months and have never had any problems with the service they provide.
Orders are handled quickly and accurately with good communication if required....
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Owen
PharmXtra
3 years ago
Hi William,
Thank you for this positive review and for recommending us, we will keep trying our best to continue satisfying our customers.
Kind Regards
EUMeds
1
Jaa
LU
Luz
Feefo Verified
London
4 years ago
Mitä Luz sanoi PharmXtra:
Efficient and easy to use
Very good and helpful, will definitely use them again and will recommend to friends
Owen
PharmXtra
3 years ago
Hi Luz,
Thank you for this positive review and for recommending us, we will keep trying our best to continue satisfying our customers.
Kind Regards
EuMeds
0
Jaa
Luotettu asiakas
Feefo Verified
4 years ago
I am waiting on my prescription so can’t comment as yet
The service is very helpful but I would like more update on where my order is. I ordered on Wednesday last week.
Owen
PharmXtra
3 years ago
Hi there,
Thank you for this review. Please note that you can keep up to date with the tracking process to see the process of your order.
Kind Regards
EuMeds
4
Jaa
WI
William
Feefo Verified
4 years ago
Mitä William sanoi PharmXtra:
Arrived quickly!
Owen
PharmXtra
3 years ago
Hi William,
Thank you for this 5-star review.
Kind Regards
EuMeds
0
Jaa
Luotettu asiakas
Feefo Verified
4 years ago
I ordered my purchase on the 24/25th of this month. Usually EUMeds are excellent on their deliveries but this time it is taking a while. Any update on this would be appreciated as I have said they...
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Owen
PharmXtra
3 years ago
Hi there,
I'm sorry to hear about your experience with us this time round. If you have any issues with us in the future please contact our customer service team.
Sorry for the inconvenience.
Kind Regards
EuMeds
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.