Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

PharmXtra Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

Näytetään kaikki 6,442 arvostelua

Luotettu asiakas

Feefo Verified

3 years ago

Getting Better

Always used them and were always brilliant then a really bad hiccup in September leading to my prescription information to be displayed to the world. I have just received another one and its...

Lue lisää

Chloe

PharmXtra

3 years ago

Hi there, Thank you for the review and bringing this to our attention. We apologise for the hiccup that you faced in September and we will strive to do better. Unfortunately our couriers sometimes face delays and it is out of our hands but we do apologise on their behalf. Kind Regards, EU Meds

Luotettu asiakas

Feefo Verified

3 years ago

Great

Great service, second time ordering from EU Meds and again had my order within 3 days.great

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

Fiona

Feefo Verified

3 years ago

Mitä Fiona sanoi PharmXtra:

Thank you EUMEDS

Was a bit of a delay with my recent order But Customer Service kept me updated. I did receive my order finally. I made a second order and it arrived three days later. Excellent service. Always get...

Lue lisää

Chloe

PharmXtra

3 years ago

Hi there, Thank you for taking the time out to leave a review. Our goal is to always provide excellent customer service so we are glad we met your expectations. It was an uncommon instance that courier had a delay and we hope to do better in the future. Kind Regards, EU Meds

David

Feefo Verified

Cramlington

3 years ago

Mitä David sanoi PharmXtra:

Good service but takes time between order and delivery!

They only need to be more transparent around the fact that after having an email advising the product has shipped they remind customers that if that product is coming in from outside the UK it will...

Lue lisää

Chloe

PharmXtra

3 years ago

Hi there, Thank you for leaving a review. Thank you for bringing this to our attention. I have passed this onto our customer service team who will contact you regarding the issues you faced. Kind Regards, EU Meds

Peter

Feefo Verified

3 years ago

Mitä Peter sanoi PharmXtra:

Trust 100%

Great service, reliable and easy

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

Luotettu asiakas

Feefo Verified

3 years ago

Seamless

Overall a very seamless experience and will definitely use again

Oscar

PharmXtra

3 years ago

Hi there, Thank you for this 5-star review. Kind Regards EU Meds

Lee

Feefo Verified

3 years ago

Mitä Lee sanoi PharmXtra:

Happy with the Service Provided by EU Meds

Though the delivery was late, I am still pleased with the service that EU Meds provided. This includes excellent communications from the customer service team in addition to good prices. As such, I...

Lue lisää

Oscar

PharmXtra

3 years ago

Hi there, Thank you for this positive review, Kind Regards EU Meds

Luotettu asiakas

Feefo Verified

3 years ago

Excellent service

Although this company obviously struggle with the various powers that be, when they say they have stock they always deliver. Sometimes it’s a bit more time but they always come through. As no one...

Lue lisää

Oscar

PharmXtra

3 years ago

Hi there, Thank you very much for this extremely positive review. We really appreciate it. Kind Regards EU Meds

Sian

Feefo Verified

3 years ago

Mitä Sian sanoi PharmXtra:

Ordered 2 weeks ago still saying its in Gibraltar! Not the best delivery time really when they state it will normally take 5 to 7 days. Not very happy won't be ordering from them again!!!

Oscar

PharmXtra

3 years ago

Hi there, We state it will take 5-6 working days, which makes today the 5th working day as your order would have been processed on the Monday. We are extremely sorry for any delays that Royal Mail may have faced. I can see your order has reached your local mail centre, please keep up to date with your tracking, as it is on its way. I have emailed you your tracking number just in case you do not have it. Sorry about this. Kind Regards EU Meds

Luotettu asiakas

Feefo Verified

3 years ago

Brilliant service, I’ve had no issues at all.

Oscar

PharmXtra

3 years ago

Hi there, Thank you for this 5-star review. Kind Regards EU Meds

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta

PharmXtra arvostelut

Miten Feefo-arvostelut kerätään?

Kuka voi jättää Feefo-arvostelun?

Miten tarkastamme arvostelut?

Miten käsittelemme väärennettyjä arvosteluja?