Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Petcover Australia arvostelut

Näytetään kaikki 2,303 arvostelua

Stacey

Feefo Verified

Medowie NSW 2318

10 years ago

Mitä Stacey sanoi Petcover Australia:

Yes I would recommend Petplan it was quick and easy to get a quote and setup plan for our horse

Petplan Australia

Petcover Australia

10 years ago

Hi Stacey

Thank you for your kind feedback!
All the best!

The Petplan Team

Ostopäivä: 03/05/2016

Alison

Feefo Verified

Melbourne

10 years ago

Mitä Alison sanoi Petcover Australia:

Good, but could have been better

the consultant was easily able to convert a quote, but they didn't really outline how the cover works, I had to read the PDS. I would have liked a little bit more information so I fully understood as...

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Petplan Australia

Petcover Australia

10 years ago

Hi Alison

Thank you for your feedback, I will pass this onto the Customer Service Department!

If you would like us to give you a call to clarify or explain any of your cover options, please let us know and ill arrange it.

Kind Regards

The Petplan Team

Ostopäivä: 05/05/2016

Aileen

Feefo Verified

Sydney, Australia

10 years ago

Mitä Aileen sanoi Petcover Australia:

Staff were very friendly and efficient on the phone but expected a more personal service for a returning customer.

I had one cat (Buddy) on my policy and I rang to add a second cat (Dax) that I got recently. It was very quick and easy to add a second animal. Because I used PetPlan as my pet insurance again I was...

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Petplan Australia

Petcover Australia

10 years ago

Hi Aileen

Thank you for your feedback. In regards to your email we have looked into this for you and it seems it was a computer glitch that sent you the incorrect email, but we have amended that for you.

Kind Regards

The Petplan Team

Ostopäivä: 05/05/2016

Sharon

Feefo Verified

10 years ago

Mitä Sharon sanoi Petcover Australia:

There should be more that we can claim for. It is quite expensive

Petplan Australia

Petcover Australia

10 years ago

Hi Sharon

I will pass on this feedback onto the Claims Department :)
Please feel free to email claims@petplan.com.au for any future enquiries regarding our claims process.

Kind Regards

The Petplan Team

Ostopäivä: 03/05/2016

Luotettu asiakas

Feefo Verified

10 years ago

Very good customer service. Extremely helpful in following up enquiry

Petplan Australia

Petcover Australia

10 years ago

Hi Kym

Thank you very much for your awesome feedback!

Kind Regards

The Petplan Team

Ostopäivä: 28/04/2016

Peta

Feefo Verified

Langwarrin

10 years ago

Mitä Peta sanoi Petcover Australia:

Insurance for inquisitive, naughty, gorgeous, beautiful little LabradorArchie

The service we received was great. All our questions were answered to the type of insurance we perhaps needed. With a young Labrador and what they are like, it is peace of mind that we are covered...

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Petplan Australia

Petcover Australia

10 years ago

Hi Peta & Richard

Thank you very much for your kind feedback!
We wish you and Archie all the best.

Kind Regards

The Petplan Team

Ostopäivä: 29/04/2016

Alison

Feefo Verified

Geelong

10 years ago

Mitä Alison sanoi Petcover Australia:

Friendly Staff

I found the experience to be hassle free. The customer service representative was very polite and helpful.

Ostopäivä: 25/04/2016

Kristy

Feefo Verified

Perth

10 years ago

Mitä Kristy sanoi Petcover Australia:

Really prompt. I do suggest that there should be an ability to lodge online.

Ostopäivä: 30/04/2016

Sally-Anne

Feefo Verified

10 years ago

Mitä Sally-Anne sanoi Petcover Australia:

Great service and good explanation of various plans available.

Great service. The only aspect that could have been improved was that I was told I had to follow up all vets used, to get the dog's medical history, but on phoning the vet, was told that Pet Plan...

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Ostopäivä: 30/04/2016

Robyn

Feefo Verified

Mansfield

10 years ago

Mitä Robyn sanoi Petcover Australia:

Affordable and tailored to my needs. Recommended.

Easy online application with an affordable insurance product tailored to my needs giving me peace of mind for my precious young horse as he grows. With more young stock on the way, I would definitely...

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Ostopäivä: 30/04/2016