Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Petcover Australia Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

Näytetään kaikki 2,291 arvostelua

Rita Mansueto

Feefo Verified

9 years ago

Mitä Rita Mansueto sanoi Petcover Australia:

Great and informative, always polite, this is my second time with Pet Plan

Petplan Australia

Petcover Australia

9 years ago

HI Rita,

Thanks for the feedback. We're pleased that you are happy with the service and policies!

Kind regards,

The Petplan Social Team

Ostopäivä: 10/03/2017

Luotettu asiakas

Feefo Verified

9 years ago

Not always they recieve my claims after several attempts, if I'm not on the ball then I could lose.

Petplan Australia

Petcover Australia

9 years ago

Hi Laura,

Thanks for the feedback, we'll take it on board as well as pass it on to the claims department.

Kind regards,

The Petplan Team

Ostopäivä: 10/03/2017

Luotettu asiakas

Feefo Verified

9 years ago

We were applying for a second pet plan for our second pet. It would be great if I could have linked up the 2 payments and link the two accounts together.

Petplan Australia

Petcover Australia

9 years ago

Hi Karina,

Your plans are linked through a customer id number and we are currently looking at linking up payments. Thanks for your feedback, we'll be sure to take it on board.

Kind regards,

The Petplan Social Team

Ostopäivä: 08/03/2017

Leisa Swan

Feefo Verified

9 years ago

Mitä Leisa Swan sanoi Petcover Australia:

Great to deal with

Petplan Australia

Petcover Australia

9 years ago

Thanks for the great feedback Leisa.

Kind regards,

The Petplan Social Team

Ostopäivä: 08/03/2017

William Darmody

Feefo Verified

Warragul

9 years ago

Mitä William Darmody sanoi Petcover Australia:

I sent the email(copied below) on Wednesday 5th April, and have still not had a reply! Dear Petplan folks. Just getting in contact again re the Petplan policy for our dog Paddy. I have a few...

Lue lisää

Ostopäivä: 07/03/2017

Katherine & Alex McDougall

Feefo Verified

9 years ago

Mitä Katherine & Alex McDougall sanoi Petcover Australia:

Very helpful and easy to deal with

Petplan Australia

Petcover Australia

9 years ago

Hi Katherine & Alex,

We're happy you are pleased so far with the policy and service. Thanks for the feedback!

Kind regards,

The Petplan Social Team

Ostopäivä: 06/03/2017

Luotettu asiakas

Feefo Verified

9 years ago

Excellent service and helpful

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Rebecca, we're happy you're pleased with the policy!

Kind regards,

The Petplan Social Team

Ostopäivä: 03/03/2017

Luotettu asiakas

Feefo Verified

9 years ago

The person on the phone when I initially enquired was a bit pushy and wanted me to sign up then and there but the person I spoke to when I did sign up was lovely and very helpful.

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Ken. We're happy you were able to find the right policy with Petplan.

Kind regards,

The Petplan Social Team

Ostopäivä: 05/03/2017

Carol Williamson

Feefo Verified

9 years ago

Mitä Carol Williamson sanoi Petcover Australia:

Too many phone calls, almost stalking. Nearly didn't go with you guys because if how many time you rang. Even after I signed up you were still ringing and telling me that my free trial was about to...

Lue lisää

Ostopäivä: 03/03/2017

Luotettu asiakas

Feefo Verified

9 years ago