Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Petcover Australia Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

Näytetään kaikki 2,292 arvostelua

Roxann & Cheryl Buscemi-Le-Brun

Feefo Verified

9 years ago

Mitä Roxann & Cheryl Buscemi-Le-Brun sanoi Petcover Australia:

Great friendly service They know my horses and they are very prompt in replying to my questions

Petplan Australia

Petcover Australia

9 years ago

Hi Roxann & Cheryl,

We're happy to have you and your horses covered with Petplan. Thanks for the great Feedback!

Kind regards,

The Petplan Social Team

Ostopäivä: 02/05/2017

Kiran Goncalves

Feefo Verified

9 years ago

Mitä Kiran Goncalves sanoi Petcover Australia:

It's excellent! Love pet plan

Petplan Australia

Petcover Australia

9 years ago

Thanks for the great feedback Kiran.

Kind regards,

The Petplan Social Team

Ostopäivä: 08/05/2017

Luotettu asiakas

Feefo Verified

9 years ago

Read vet reports properly. My vet had to contact you 3 times before you acknowledged that my cat had ringworm despite not having skin lesions

Petplan Australia

Petcover Australia

9 years ago

Hi Amanda,

Thanks for getting in contact with us, we'll have a look in to this and our claiming procedures.

Kind regards,

The Petplan Social Team

Ostopäivä: 04/07/2017

Luotettu asiakas

Feefo Verified

9 years ago

Customer service is nice, patient. I'm currently doing a claiming process, still need time to see how the claim process going on

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Yanlin, we're happy that we could assist you with your policy.

Kind regards,

The Petplan Social Team

Ostopäivä: 30/05/2017

Luotettu asiakas

Feefo Verified

9 years ago

Highly recommended

Petplan have made the process of insurance easy from getting a quote through to making a claim I would happily recommend them to anyone.

Petplan Australia

Petcover Australia

9 years ago

Thanks for the great feedback Debbie, we're happy we could help you out in setting up your policy with us!

Kind regards,

The Petplan Social Team

Ostopäivä: 21/06/2017

Monika Kiernan

Feefo Verified

9 years ago

Mitä Monika Kiernan sanoi Petcover Australia:

TOLD ME WHAT I COULD INSURE A LEASE HORSE FOR. JUST WONDERING IF i CAN NOW DROP IT DOWN TO OVER 17Y/O PLAN?

Petplan Australia

Petcover Australia

9 years ago

Hi Monika,

Thanks for getting in contact with us, we have passed your information on to the equine team.

Kind regards,

The Petplan Social Team

Ostopäivä: 24/05/2017

Pat Kemp

Feefo Verified

Alice Springs

9 years ago

Mitä Pat Kemp sanoi Petcover Australia:

Still awaiting Matties Policy

I have requested insurance for two new little puppies but so far have only had one policy sent to me for Laime I am still waiting for the policy for Mattie. My pedigree six month old puppy from NSW....

Lue lisää

Petplan Australia

Petcover Australia

9 years ago

Hi Pat,

Thanks for the feedback, we have passed this on to the underwriting team to follow up so that you have all your documents.

Kind regards,

The Petplan Social Team

Ostopäivä: 23/06/2017

Michael Hinz

Feefo Verified

9 years ago

Mitä Michael Hinz sanoi Petcover Australia:

The service was great, all options were explained and I was not rushed or pushed into my purchase. I would like to mention that other insurance companies offer a discount if you insure 2 pets and I...

Lue lisää

Petplan Australia

Petcover Australia

9 years ago

Hi Michael,

Thanks for the great feedback, we're happy you chose Petplan to insure your pet with. We currently offer a 10% discount when you insure three or more pets (dog or cat).

Kind regards,

The Petplan Social Team

Ostopäivä: 20/06/2017

Brian Farquhar

Feefo Verified

Sydney

9 years ago

Mitä Brian Farquhar sanoi Petcover Australia:

Not impressed.

I have made 3 claims, 1 was paid, 1 was declined, no idea what has happened to the 3rd (thanks for the reminder to follow-up, but why do I have to chase for it?)

Petplan Australia

Petcover Australia

9 years ago

Hi Brian,

We have passed this on to the claims team to follow up.

Kind regards,

The Petplan Social Team

Ostopäivä: 22/04/2017

Sharon McDonald

Feefo Verified

9 years ago