Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen British Pet Insurance arvostelut

Näytetään kaikki 1,305 arvostelua

Laura Lendrum

Feefo Verified

4 years ago

Mitä Laura Lendrum sanoi British Pet Insurance:

Great service

Sophie

British Pet Insurance

4 years ago

Thanks for taking the time to leave feedback, much appreciated.

Luotettu asiakas

Feefo Verified

4 years ago

Worth it.

Intro offer/freebie policies (in this case with a microchip) are rarely worth continuing with but the introductory policy with British Pet Insurance proved its worth. The swift repayment of vets fees...

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Sophie

British Pet Insurance

4 years ago

Thank you for leaving a review, the team at British Pet Insurance are glad to hear you’ve been pleased with the service.

Luotettu asiakas

Feefo Verified

4 years ago

The ladies in the office where above and beyond helpful with the claim I had as I used two different vets couldn't have been more helpful and claim was paid quickly Thank you British pet insurance

Sophie

British Pet Insurance

4 years ago

Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:

Sally Scruton

Feefo Verified

4 years ago

Mitä Sally Scruton sanoi British Pet Insurance:

Fab company first class prompt and efficient service. Highly recommended.

Very prompt and efficient service from start to finish

Sophia

British Pet Insurance

4 years ago

We aim to make claiming with us a better experience than with insurance providers and are pleased to hear its working. Many thanks.

Luotettu asiakas

Feefo Verified

4 years ago

Great but use the phone not the website

I had mutiple problems whe using the website and trying to get a quote, more problems when trying to retrieve the quote from the email they sent me but customer services were amazing, really friendly...

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Sophie

British Pet Insurance

4 years ago

Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.

Luotettu asiakas

Feefo Verified

4 years ago

Fantastic service

Fast claim Service and very helpful

Kerrie

British Pet Insurance

4 years ago

Thanks for the positive feedback, its good to hear our team were helpful and gave great service.

Luotettu asiakas

Feefo Verified

4 years ago

Very helpful. Had answers to all my questions. The claim form was very easy to complete and the claim was settled and paid very quickly.

Sophia

British Pet Insurance

4 years ago

We aim to make claiming with us a better experience than with other insurance providers and are pleased to hear it's working. Many thanks.

Luotettu asiakas

Feefo Verified

4 years ago

Highly recommend

Fabulous company and very helpful and friendly staff. My recent and ongoing claim for my veteran mare was confirmed and paid no hassle at all. Would highly recommend.

Sophie

British Pet Insurance

4 years ago

Thank you for the great feedback on your claims experience, we really appreciate it!

Jaclyn

Feefo Verified

Aberdeenshire

4 years ago

Mitä Jaclyn sanoi British Pet Insurance:

Horse insurance policy: Helpful staff & efficiently handled

Kind, helpful & easy contact made with staff, kept me in the loop throughout claim. Very happy with using British Pet Insurance.

Sophie

British Pet Insurance

4 years ago

Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful.

Luotettu asiakas

Feefo Verified

4 years ago

Went above and beyond to help find the right policy

I had been with another provider for 10 years for horse insurance. My Broker has been bought out by British Pet Insurance and they were able to offer me the same cover for less money. This is the...

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Sophie

British Pet Insurance

4 years ago

Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.