Up until recently l had no complaints. However due to an oversight l recently ordered a medication, and put the wrong pets name. Instead of emailing me to say there was an issue, Pet drugs held back...
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Carrie-Ann
Pet Drugs Online
1 day ago
Hi
Thank you for your feedback. I am sorry to hear that you were not informed of any issues with the order. Our prescription team do usually contact customers when there is an issue with the prescription, so I apologise that this did not happen on this occasion.
We really appreciate your continued custom.
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Tuotearvostelut
Ostopäivä: 20/07/2026
0
Jaa
KE
Kurt Eddy
Feefo Verified
GBR
3 days ago
Mitä Kurt Eddy sanoi Pet Drugs Online:
poor
Carrie-Ann
Pet Drugs Online
2 days ago
Good afternoon,
I am sorry to hear that your experience with us hasn’t been as positive as we would like it to be.
After looking into this, I can see that you have been in contact with our customer service team and the issue looks to be resolved.
If you do want to contact us further regarding this, please do contact us on reviews@petdrugsonline.co.uk
Kind regards
Carrie-Ann
Pet Drugs Online
Customer Care Team
Part of the order received quite quickly.
Other part I had to contact them twice to enquire where it was.
It eventually arrived after about 2 weeks. Followed by an email to say they were going to...
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Carrie-Ann
Pet Drugs Online
2 days ago
Good afternoon,
Thank you for your feedback and I'm sorry to hear that there were issues with the order and service.
If you'd like to discuss our service or your order, please get in touch with us directly at
reviews@petdrugsonline.co.uk
Please include your order number so we can help as quickly as possible.
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.