Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Paragon arvostelut

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Palvelu

arviota viimeisen vuoden aikana

Näytetään kaikki 7,696 arvostelua

Trusted Customer

9 years ago

Mitä Trusted Customer sanoi Paragon:

All of the ladies I have dealt with, have been helpful and kind, nothing to much trouble for them. Thanks

Luotettu asiakas

9 years ago

quick, easy and efficient

Quick, easy to use, polite 'real people' on the end of the phone if you have a problem

Trusted Customer

9 years ago

Mitä Trusted Customer sanoi Paragon:

EXCELLENT SECURITY CHECKS.PROMPT AND CLEAR RESPONSES TO APPLICATION FORM. NO HASSLE

Trusted Customer

9 years ago

Mitä Trusted Customer sanoi Paragon:

Clear, simple website and no unnecessary changes or unwanted information

Trusted Customer

9 years ago

Mitä Trusted Customer sanoi Paragon:

Better than most

Simple application process for existing customers. Frustratingly short time before auto log-out activates

Luotettu asiakas

9 years ago

Non user friendly confusing maturity instructions.

Maturity instructions need to be made clearer with regard to what to do with the interest earned. A simple instruction on the maturity page showing options to either have the interest paid to my...

Lue lisää

Jemma

Paragon

9 years ago

Thanks for taking the time to respond. We’re sorry you’re not entirely happy with our maturity process. Your feedback is important to help us improve for the future and will be taken on board. We do have a 'Guide to helping you choose you re-investment opinions' within our FAQs which you may also find helpful when selecting your options. If you would like to speak to us further, please get in touch now https://www.paragonbank.co.uk/contact-us.

Kind regards, Jemma

Trusted Customer

9 years ago

Mitä Trusted Customer sanoi Paragon:

Service

I sent a substantial sum of money to the bank with the wrong activity code. I rang the bank and was reassured that it would be sorted, which it was. Thanks

Trusted Customer

9 years ago

Mitä Trusted Customer sanoi Paragon:

Simple straight forward transactions, clear screens.

Luotettu asiakas

9 years ago

Very helpful response when I locked myself out of my account.

Luotettu asiakas

9 years ago

Difficulty with application using Power of Attorney

I actually found the process of opening an account on behalf of my mother, through my Power of Attorney quite difficult. Like many 93 year olds she has no current driving licence or passport. This...

Lue lisää

Jemma

Paragon

9 years ago

Thanks for your feedback. We are sorry to hear that you are not entirely satisfied with our POA process. We value all feedback and we will be reviewing our current I.D requirements following the difficulties you experienced. Our processes and policies are designed to protect our customers and our business, but it’s still important to hear your concerns in case there are improvements we’re able to make in the future. If you want to speak to us further please get in touch now https://www.paragonbank.co.uk/contact-us

Kind regards, Jemma

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Miksi Feefo-arvosteluihin voi luottaa?

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