Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Paragon arvostelut

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Palvelu

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arviota viimeisen vuoden aikana

Näytetään kaikki 7,696 arvostelua

Luotettu asiakas

3 years ago

Quick and easy to review accounts

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Luotettu asiakas

3 years ago

Easy web site to use. Good communication via email.

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TC

Trusted Customer

3 years ago

Mitä Trusted Customer sanoi Paragon:

Good answer!

Answered by question sent through secure messaging clearly and within 24 hours.

Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is our highest priority, so we really value your positive comments, which we will pass onto our team!

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Luotettu asiakas

3 years ago

Good rates and easy to use

Clear information and process-ease of use and reminders timely

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Luotettu asiakas

3 years ago

Easy to use

Such a straightforward website

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TC

Trusted Customer

Barnsley

3 years ago

Mitä Trusted Customer sanoi Paragon:

Brilliant phone service!

Congratulations on your customer service. I forgot to ask the young lady her name, however she was so patient, kind and helpful. She made my day as she sorted my accounts out for me. I had 2...

Lue lisää

Matt

Paragon

3 years ago

Many thanks for taking the time to leave us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

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Luotettu asiakas

3 years ago

Top notch service

Responded promptly and well to concerns I had and rates are amomg the best

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TC

Trusted Customer

3 years ago

Mitä Trusted Customer sanoi Paragon:

Lack of individual attention.

You should answer my question rather than sending pre-prepared answers,. Especially as you have sent the same one twice, eight days apart, without moving my request for an ISA transfer forward.

Matt

Paragon

3 years ago

Thanks for taking the time to respond. I'm sorry if you've been experiencing any difficulties with your recent ISA transfer request. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

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Luotettu asiakas

3 years ago

Easy to follow and efficient process.

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TC

Trusted Customer

3 years ago

Mitä Trusted Customer sanoi Paragon:

Transfer handled quickly with no problems.

Matt

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

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