We are a specialist lending bank, offering a range of savings and lending products in the UK
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arviota viimeisen vuoden aikana
Paragon ei ole enää aktiivinen Feefo-asiakas
Näytetään kaikki 7,696 arvostelua
TC
Trusted Customer
Wirral
8 years ago
Mitä Trusted Customer sanoi Paragon:
Efficient, easy-to use online banking service.
I first opened savings accounts with Paragon a year ago after reading good reviews of them and being impressed with their clear easy-to use website when comparing them with other online banks I was...
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Luotettu asiakas
8 years ago
Although I am computer literate,being a pretty old senior citizen I managed to complete my application with the help of one of your employees - he was very patient - brilliant! Thank-you.
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TC
Trusted Customer
8 years ago
Mitä Trusted Customer sanoi Paragon:
Which century?
Very slow service, very slow to contact the customer, very poor systems, seem to prefer the Victorian methods over modern. Unimpressed.
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Luotettu asiakas
8 years ago
First class bank for savings
Very reliable service with excellent website. Fully understandable and easy to use.
Good rates of interest on savings.
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TC
Trusted Customer
8 years ago
Mitä Trusted Customer sanoi Paragon:
Easy to use, all information easy to read, transfer to an other account easy.
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TC
Trusted Customer
Hertfordshire
8 years ago
Mitä Trusted Customer sanoi Paragon:
I have just opened my 3rd account with this company and am very pleased with their interest rates. I have never had any problems with them and it is easy to log in and check your information.
Jemma
Paragon
8 years ago
Thanks for taking the time to respond. It’s great that you’ve found our online system clear and easy to use and we value your positive feedback about our log in process. We always aim to continually maintain competitive rates for our savers within the current savings market and inline with our competitors, and we are happy that you now hold multiple savings accounts with us.
Kind regards,
Jemma
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TC
Trusted Customer
8 years ago
Mitä Trusted Customer sanoi Paragon:
Paragon not interested in customer loyalty
it is not customer focused. Offering a higher cash ISA rate to new customers and not uplifting rates for existing customers. This badly affects customer loyalty
Jemma
Paragon
8 years ago
Thanks for taking the time to respond. We always aim to continually maintain competitive rates for our existing savers within the current savings market and inline with our competitors. If the Product Terms & Conditions on your account allow, you can transfer into another account should you wish to. If you would like any further assistance please get in touch now https://www.paragonbank.co.uk/contact-us.
Kind regards, Jemma
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TC
Trusted Customer
Ludborough near Grimsby
8 years ago
Mitä Trusted Customer sanoi Paragon:
Could not be better
You are always very helpful with telephone calls and very prompt when dealing with correspondence.
I would have no hesitation in recommending you to other people. Incidentally I was a Chartered...
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Jemma
Paragon
8 years ago
Thanks for taking the time to respond. Customer service is central to what we do and we value your great feedback and positive recommendations.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.