Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Paragon arvostelut

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Palvelu

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arviota viimeisen vuoden aikana

Näytetään kaikki 7,696 arvostelua

TC

Trusted Customer

3 years ago

Mitä Trusted Customer sanoi Paragon:

Great service

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TC

Trusted Customer

3 years ago

Mitä Trusted Customer sanoi Paragon:

It was easy to read and follow instructions.

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TC

Trusted Customer

3 years ago

Mitä Trusted Customer sanoi Paragon:

Very happy generally with the service.

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TC

Trusted Customer

3 years ago

Mitä Trusted Customer sanoi Paragon:

Site did not work

They asked me to choose options for maturing account, but site did not give me them.

Claire

Paragon

3 years ago

Thanks for sharing your feedback. We’re sorry you’re not entirely happy with our maturity process. Your feedback is important to help us improve for the future and will be taken on board. We do have a 'Guide to helping you choose you re-investment options' within our FAQs section, which you may find helpful. However, if you'd like to speak to us then please get in touch through our usual customer service channels.

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Luotettu asiakas

3 years ago

QUICK TO ANSWER THE PHONE. PITY ABOUT THE iSA TRANSFER. BEEN A PROBLEM

very helpfull trying to sort out my problem hopefully it will be this time.

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TC

Trusted Customer

3 years ago

Mitä Trusted Customer sanoi Paragon:

Very easy to use online service

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TC

Trusted Customer

3 years ago

Mitä Trusted Customer sanoi Paragon:

Problem free and site easily managed.

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Luotettu asiakas

3 years ago

I have been with Paragon since 2015 - and have just commenced my 5th successive bond. Always been happy with the efficiency and service and clarity

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Luotettu asiakas

3 years ago

Slow portal and confusing instructions

It is very unclear how to change your email address. The instructions are incorrect. The portal is very slow.

Claire

Paragon

3 years ago

I'm sorry to hear that you've experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us. If you'd like to speak to someone about this, then please get in touch using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

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Luotettu asiakas

3 years ago

Easy to use website, clear contact with me when needed.. Fully recommended

Excellent service- easy to use webpage, clear contact with me when necessary

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