Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Paragon arvostelut

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Palvelu

arviota viimeisen vuoden aikana

Näytetään kaikki 7,696 arvostelua

Trusted Customer

2 years ago

Mitä Trusted Customer sanoi Paragon:

Good Bank

Security could be better, i.e. sending a passcode to a mobile number. Other than that a great company.

Luotettu asiakas

2 years ago

All good , thanks!.

They have been doing excellent service for myself and products are explained to detail. Opening accounts was easy .Maybe phone app would be easy option

Trusted Customer

2 years ago

Mitä Trusted Customer sanoi Paragon:

Highly recommended

Have been with paragon for a few years now, easy to deal with, good rates, would recommend them

Trusted Customer

2 years ago

Mitä Trusted Customer sanoi Paragon:

Blind login a bind

Poor access through login. Make entering login more user friendly by making input characters visible.

Claire

Paragon

2 years ago

Luotettu asiakas

2 years ago

Helpline

Called the help line and was able to talk to someone straight away.

Trusted Customer

2 years ago

Mitä Trusted Customer sanoi Paragon:

poor web site

tried to send money from saving acc to another bank account i have it would not let me unless i filled forms in and sent them to paragon this is ****.

Claire

Paragon

2 years ago

I'm sorry to hear that you've experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.

Luotettu asiakas

2 years ago

i have been able to get whatever information I needed

Trusted Customer

2 years ago

Mitä Trusted Customer sanoi Paragon:

Nearly cancelled new acct. Should be more user friendly.....

difficulty in transfering between accounts ie between maturing acct and new acct... four attempts. Plus having to log on again twice. Very frustating....

Luotettu asiakas

2 years ago

Highly recommend

Very easy clear online guidance and support. Efficient and trustworthy service. Good rates of interest which are competitive.

Trusted Customer

Hull

2 years ago

Mitä Trusted Customer sanoi Paragon:

Great response times

You respond to queries very very quickly, and answer fully.

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