Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Paragon arvostelut

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Palvelu

arviota viimeisen vuoden aikana

Näytetään kaikki 7,696 arvostelua

Luotettu asiakas

2 years ago

Unable to print two closed accounts. No message to me of payments made

By sending invoices of payments rather than my investigating to see them No telephone access to question about Joint accounts. Your service is not as good as it used to be.

Claire

Paragon

2 years ago

Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received. Your feedback is important to help us improve for the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Luotettu asiakas

2 years ago

Great telephone support

Very helpful and polite service.

Trusted Customer

2 years ago

Mitä Trusted Customer sanoi Paragon:

Good bank

Very happy with paragon savings as always up to date with information

Luotettu asiakas

2 years ago

easy to transfer isa

transfer isa

Trusted Customer

2 years ago

Mitä Trusted Customer sanoi Paragon:

Great Bank

Easy to use on line, good rates, good notifications

Trusted Customer

2 years ago

Mitä Trusted Customer sanoi Paragon:

Struggling to withdraw money

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Claire

Paragon

2 years ago

Thanks for taking the time to respond. We’re sorry to hear that you’re having problems withdrawing your money. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Trusted Customer

Esher

2 years ago

Mitä Trusted Customer sanoi Paragon:

Quick and easy account opening

Easy to use website especially for an existing customer. New Isa account opened on one day funded the next and the deposit quickly acknowledged. Worked like clockwork.

Luotettu asiakas

2 years ago

Easy to manage

I had excellent help when needed to complete my transaction having made a mistake

Trusted Customer

2 years ago

Mitä Trusted Customer sanoi Paragon:

The Telephone was answered very quickly and was answered promptly by a very helpfull member of staff who guided me through renewing my maturing Isa I found the service I received was excellent

Luotettu asiakas

2 years ago

Very easy and easy to follow

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