Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen Panasonic UK arvostelut

Näytetään kaikki 2,669 arvostelua

Luotettu asiakas

Feefo Verified

1 year ago

Ordered TV came when said, good quality, happy with reviews

Very good service and quick delivery

Christian

Panasonic UK

1 year ago

Hello, Thank you for your wonderful feedback! We're thrilled to hear you were pleased with the service. We appreciate you taking the time to share your experience. Kind regards, Panasonic Customer Care UK

Luotettu asiakas

Feefo Verified

1 year ago

Quick easy and no hassle

Christian

Panasonic UK

1 year ago

Hello, Thank you for your positive feedback. We appreciate you taking the time to share your experience. Kind regards, Panasonic Customer Care UK

Scotsman Dave

Feefo Verified

Glasgow

1 year ago

Mitä Scotsman Dave sanoi Panasonic UK:

Panasonic very responsive

I have had to contact Panasonic UK consumer customer support in regard to purchase of an internet radio and issues with WiFi connectivity. The agent on webchat was efficient and polite however would...

Lue lisää

Panasonic Customer Care UK

Panasonic UK

1 year ago

Hello Dave, Thank you for taking the time to share your feedback with us regarding your recent experience with our customer support. We're pleased to hear that you found our Chat Support agent efficient and polite. We understand you would have preferred a resolution during your initial contact. Much appreciated for letting us know. Kind regards, Panasonic Customer Care UK Panasonic UK

Luotettu asiakas

Feefo Verified

1 year ago

Panasonic Smart TV

Long story.... ended up talking on the phone to the sales desk...yes talking !! Fabulous service and very helpful.

Christian

Panasonic UK

1 year ago

Hello, Thank you for taking the time to share your feedback with us. We're delighted to hear about your positive and productive conversation with our fabulous sales agents. We appreciate you taking the time to contact us. Kind regards, Panasonic Customer Care UK

Trudie Davies

Feefo Verified

Bishop's Stortford

1 year ago

Mitä Trudie Davies sanoi Panasonic UK:

Efficient

Very good service. Efficient and friendly.

Christian

Panasonic UK

1 year ago

Hello Trudie, Thank you for your positive feedback. We appreciate you taking the time to share your experience. Kind regards, Panasonic Customer Care UK

Luotettu asiakas

Feefo Verified

1 year ago

Very good compact camera with 30x optical lens

Quality product at a fair price delivered on time. Even without exploring all the camera features I was able to take very clear photos using auto I setting.

Christian

Panasonic UK

1 year ago

Hello, Thank you for your wonderful 5-star review. We're thrilled to hear you're happy with your recent purchase. We appreciate you taking the time to share your positive experience. Kind regards, Panasonic Customer Care UK

Dennis Bouchard

Feefo Verified

Nottingham

1 year ago

Mitä Dennis Bouchard sanoi Panasonic UK:

Panasonic poor service

As part of the microwave was missing from the appliance which Panasonic sold me I have not been able to use the appliance fully. Panasonic Customer Service states that the tray which was missing, is ...

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Nicki

Panasonic UK

1 year ago

Hello Dennis, Thank you for bringing this to our attention. I understand your disappointment regarding the missing part from your appliance. I sincerely regret the inconvenience this has caused. This is a very unusual occurrence (to have missing accessories) but no less frustrating for you. I have asked my colleagues in Customer Care to obtain an accurate date of delivery for the missing rack, if this is not imminent we will look at other solutions for you. Kind regards, Nicki Panasonic UK

Luotettu asiakas

Feefo Verified

1 year ago

Trust issue with data

Tried to register with Panasonic web site and system that I am already a member of. System didn’t recognise my verified email and kept asking me to sign up as a new customer. Tried doing this but it...

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Nicki

Panasonic UK

1 year ago

Thank you for sharing your feedback regarding your recent experience trying to register on our website. We understand your frustration with the login system. We are sorry to hear about the inconvenience this caused. I assure you that we treat GDPR and the security of our customers data extremely seriously. Sincerely, Nicki Panasonic UK, a branch of Panasonic Marketing Europe GmbH

Luotettu asiakas

Feefo Verified

1 year ago

No more orders

I received a faculty item. I tried to return it and failed. I was put through long blocking telephone call and was refused a return. I was asked for a 2m or less video. I complied and was told a...

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Nicki

Panasonic UK

1 year ago

Dear Customer, I'm truly sorry to hear about the difficulties you experienced when trying to return the item. I understand how frustrating this must be. I sincerely regret that your experience fell short of your expectations. Please could you email your videos to me at shopkeeper@eu.panasonic.com and I will forward them to our Customer Care team so that we can resolve this and refund you. We appreciate you bringing this matter to our attention. Kind regards, Nicki Panasonic UK

Luotettu asiakas

Feefo Verified

1 year ago

Great service

Great ! Delivered on time and very good product!

Christian

Panasonic UK

1 year ago

Hello, Thank you for your wonderful feedback! We're thrilled to hear you were happy with the service. We appreciate you taking the time to share your experience. Kind regards, Panasonic Customer Care UK

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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