Having suffered both a broken back and hip, I am in constant pain and rely quite heavily on self-adhesive heat pads to help ease that discomfort. In the past I have ordered from various online...
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OPS TEAM
Online Pound Store
15 days ago
Hi Sylvia, Thank you so much for taking the time to leave such a kind review.
We are so sorry to hear about your back and hip, but we are absolutely delighted that we could get your heat pads to you quickly and reliably when you needed them most. Knowing our service has made things a little easier for you truly means the world to our team!
Thank you for your recommendation, and we wish you all the very best.
Warmest regards,
OPS
Poor never received my parcel and I had to get InTouch with them and they have lost it my first order with them. Not very good service for customer sorry.
OPS TEAM
Online Pound Store
16 days ago
Hi Tara,
Thank you for taking the time to share your feedback.
We are truly sorry for the disappointment caused by EVRi losing your first order with us. While courier losses are rare, we completely understand how frustrating it is when a delivery doesn't arrive as expected.
As soon as you contacted us, our team immediately investigated, took full responsibility, and processed a 100% refund back to your payment method straight away.
We sincerely apologise that your first experience was let down by the courier, and we hope you might consider giving us another chance in the future to show you our usual high standard of service.
Kind regards,
Nial
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.