I like this online shop. I think the products are good value for the money .
But theres always either something missing from the order when it arrives or its damaged and leaked . This happens to...
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OPS TEAM
Online Pound Store
6 months ago
Hi,
I’m really sorry to hear that you've had a run of bad luck with your orders.
Having items arrive missing or leaked is a huge let-down, and I'll be the first to admit we clearly missed the mark here.
We're working closely with our packing team and couriers to tighten things up, as we definitely want to do better for you.
Thanks for sticking with us while we get this right.
Kind regards,
OPS
I love that they have some unique products that is not available elsewhere. My only concern is to qualify for free delivery you need to place above £50 order. So far my orders came well packed and...
Poor
Item was out of stock but still listed as an alternative to the product I wanted
Also I got a dispatch notification before I got a cancellation notification
OPS TEAM
Online Pound Store
6 months ago
Hi Sarah,
Thank you for your feedback, and I'm really sorry for the confusing experience!
We had a bit of a perfect storm with a system glitch and a genuine human error on that email.
We know it’s frustrating, and we’re working hard to make sure it doesn't happen again.
The good news is that we have a fresh restock arriving today! Thanks for your patience while we got this sorted.
Kind regards,
OPS
It was excellent apart from one thing, which I'll come to later. It was very easy to order and pay for the gods on-line and they arrived three days later in a huge box. My only complaint is that...
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.