Online Pound Store arvostelut

Hi, Thank you for your feedback. We are very sorry for the frustration caused by EVRi losing your parcel in transit. As soon as you reached out, we refunded your excess shipping fee and opened an investigation with the courier depot. As the parcel has now been confirmed lost, we have offered a choice between a full refund or immediate replacement parcel. Please reply at your earliest convenience and let us know which resolution you prefer. We sincerely apologise for the inconvenience. Kind regards, OPS

Hi Pauline, Thanks for taking the time to leave your feedback. A member of our customer service team has reached out with an immediate resolution regarding your 2nd parcel that was damaged in transit. Please reply at your earliest convenience so that we can get this resolved for you as soon as possible. Should you have any issues or questions in the future, please feel free to reach out to info@onlinepoundstore.co.uk or call us on 0161 817 5113. We sincerely apologise for the inconvenience caused. Kind regards, OPS