Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Online Carpets arvostelut

http://www.onlinecarpets.co.uk/

POIKKEUKSELLINEN

Palvelu

4.8

2,373

196

2,685

arviota viimeisen vuoden aikana

Näytetään kaikki 49,135 arvostelua

Luotettu asiakas

Feefo Verified

1 month ago

Highly recomend

Very happy great service

Luotettu asiakas

Feefo Verified

1 month ago

Brilliant service

Good service

Luotettu asiakas

Feefo Verified

1 month ago

Sent out wrong carpet damaged underlay did not send replacement underlay with the changed carpet for the correct size ordered

Customer Services

Online Carpets

1 month ago

Good afternoon, Thank you for taking the time to leave a review and for highlighting your concerns. We are sorry that your order did not go entirely as expected. From your order details, we can see that we have been in contact with you regarding this matter and that a replacement carpet was arranged to resolve the issue. We also note that the replacement did not include the full amount of underlay originally ordered, and we apologise for this shortfall. A member of our Customer Care Team will be in touch with you shortly to discuss this further and work with you towards a more positive outcome. Kind regards, Jenny Online Carpets

Laura Rogers

Feefo Verified

GBR

1 month ago

Mitä Laura Rogers sanoi Online Carpets:

Outstanding service

⭐⭐⭐⭐⭐ Outstanding Customer Service! I couldn’t be happier with my experience with Online Carpets. From ordering samples through to placing my order, the whole process was straightforward and...

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Kim Bouwer

Feefo Verified

GBR

1 month ago

Mitä Kim Bouwer sanoi Online Carpets:

From start to finish i was kept informed throughout the process until after delivery

Luotettu asiakas

Feefo Verified

1 month ago

Great product

Very quick and well informed of delivery. Ive had a lot of products from online carpets. Highly recommend.

Kirsty Ashton

Feefo Verified

GBR

1 month ago

Mitä Kirsty Ashton sanoi Online Carpets:

Lush dark grey carpet

Very quick delivery, super soft carpet, pile right size for bounce back, colour is amazing

Luotettu asiakas

Feefo Verified

1 month ago

All in all a positive shopping experience.

Service was excellent. Even when I changed my mind the night before delivery. Cancelled and refunded no problem. Ordered again and was delivered in good time. Within a week. Can't fault the service....

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Charles Gardner

Feefo Verified

1 month ago

Mitä Charles Gardner sanoi Online Carpets:

Brilliant

Luotettu asiakas

Feefo Verified

1 month ago

Happy with our new flooring

The website was easy to use. I did call customer service for an update on the delivery date, they were not so helpful and asked me to refer to the tracking provided, the tracking code however did not...

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